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Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

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March 19, 2020

I was able to get an appointment quickly, and the staff helped to make the cost as economical as possible. They are very friendly and cheerful! More

by Grant.thomson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
March 17, 2020

A Premium Experience Clean and modern Subaru service experience, Great waiting area and "weatherproof" drop off is perfect. Car wash is included with service was a pleasan More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
March 17, 2020

Always a pleasure having my car serviced at Secor Subaru. Staff very knowledgeable and polite. And my car gets washed before I pick it up! Looks beautiful every time. More

by CJHT55
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
March 15, 2020

1st service on new car I made an 8 am appointment a week ahead for an oil change and tire rotation. I dropped my car off at 8 am. I asked for my car to be ready by lunch More

by SBDREW8190
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Westermeyer
March 13, 2020

I use Secor to get OEM parts and service to keep my 2006 Outback running past it’s 164,000 miles it has today, they continue to provide very reasonably priced service and get the job done right! More

by TFOLSON
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
March 11, 2020

First time at this dealer. The service was outstanding. Service staff took the time to properly diagnose and resolve the problem and made sure it was fixed properly before they returned the vehicle to me. More

by Adam B
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
March 11, 2020

Secor is the only dealership I would buy a car from! The service department is fabulous and accommodating. They always figure out how to work on your car and get you to work! Thanks! More

by LAWRENCEMARGIE21
Recommend Dealer
Yes
Employees Worked With
Larry Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Paul Westermeyer, Rob Dupont, John Donovan, Amanda Easom
March 09, 2020

Service manager John and all service staff Amanda were extremely helpful in solving the issues and cost factors. As a customer having faith and trust in your dealership is rare. They have exceeded all my More

by EDIEFREEMAN52
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom
March 09, 2020

Had my alternator die, Secor provided loaner car for duration, everyone was amicable and friendly. I find the rates a little high so not all my car service is done there but the majority is. No complain More

by P_822
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
March 09, 2020

They always do the best to accommodate your schedule and get the job done correctly and on time.and very nice folks to work with.. More

by Reid
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Easom
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