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Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

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April 15, 2020

Excellent Very accommadating, personal, knowledgeable, understanding of the current situation with the covid-19. Went over and above to service my needs So More

by MHIGGINS02
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caleb, Lauren McGloin
April 09, 2020

My family had been coming to Charlie’s and Secor’s for over 45 years. Always wonderful. However, the staff, the service, the friendliness, etc is not what is was even 5 years ago. My recent visit was goo More

by Bonnie
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
April 09, 2020

Service people and technicians were very polite. Some of the repairs were not completed because service department did not carry interior roof light. During this period of COVID 19, all employees More

by Nancy Marrella
Recommend Dealer
Yes
Employees Worked With
Bob was very polite, John Donovan, Amanda Easom, Lauren McGloin
April 07, 2020

Survice We purchased our first Subaru from Secor Subaru in 2019. We apparently ran over something in the road a few weeks ago and had a strange sound coming More

by irene pray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Izquierdo, Amanda Easom
April 06, 2020

Amanda at customer service is awesome. Very kind, helpful and answer all our questions, even more in these difficult times. I hope you send me more coupons for my next visit. More

by OSCARSEGURA59
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
April 02, 2020

Thank you for getting my car in for service quicklyAll Thank you for getting my car in for service quickly All Subaru staff who helped me were friendly and courteous invludingvthe man who washed my car More

by CAYYOUNG
Recommend Dealer
Yes
Employees Worked With
Amanda Easom
March 31, 2020

Excellent, fast service when I brought in my Forester first recall service. The automatic wheel alignment feature in the drive in bay probably saved me a set of tires. Thanks! Was given a new Forester More

by PJBINNY
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
March 26, 2020

Good and pleasant service. No issues and all went smoothly. Everything was clearly explained. I had the use of a loaner car which was very helpful. More

by ALANAREMLEY
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
March 23, 2020

We always get excellent service at Secor. We have purchased 2 Subaru’s at Secor over the last 11 years and really love them both. Secor service has been very easy to work with. More

by Kevin & Deirdre
Recommend Dealer
Yes
Employees Worked With
Brian in service- 5 stars, John Donovan, Amanda Easom, Lauren McGloin
March 22, 2020

Excellent service timeliness if repairs while at dealer communications while waiting Easy to make an apt friendly courteous service personnel Cleanliness of car when completed More

by TONI.BANSAI
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
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