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Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

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May 26, 2020

I’ve had nothing but friendly & professional experiences at Secor Subaru. Evert did a great job when we purchased our vehicle and the service dept has been friendly, accommodating and helpful. I am a very More

by MARKA3
Recommend Dealer
Yes
Employees Worked With
Everet Dahlquist, John Donovan, Amanda Easom, Lauren McGloin
May 26, 2020

This dealership has been pleasant to work with over the two transactions we have conducted with them. The service department is excellent and to date has been top notch. More

by TIMOTHYFOURNIER
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Amanda Easom
May 25, 2020

Everyone was nice and informative from the telephone call, when I set up the appointment, through checking out, when the person reviewed what was found and discussed whether any work was needed. More

by De1princess
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 20, 2020

Yet another outstanding service experience for my Forester .Subaru Denys minor recall notice. With the pandemic going on, they picked up the vehicle from my home, performed the service and delivered More

by HappyCustomer
Recommend Dealer
Yes
Employees Worked With
Sorry Can’t remember his name but he was 5 star as well as the employee who picked up and delivered my car.
May 14, 2020

Great customer service. They have a knowledgeable mechanic who took the time to explain the problems and communicated well to meet my needs. Lauren provided great customer service. My only complain More

by VINCE A.
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 13, 2020

Service has never been a problem here. Secor is close to home and where I work. It's my first choice for repair or recall work. More

by Pscrisanti
Recommend Dealer
Yes
Employees Worked With
John Donovan
May 13, 2020

Satisfying Experience Took my car for service upon arrival. No waiting time. Staff was professional. Called when they said they would. Car was cleaned when I picked it More

by CAROLGAL305
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian from Service Department
May 11, 2020

I loved my visit! Sometimes you just need a strong and surly man to change your oil. Paul really got deep under my hood to do the hard work of a man who loves pleasing. The way his trained hands were unde More

by REESE.JAKEB
Recommend Dealer
Yes
Employees Worked With
Paul Holden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan
May 09, 2020

Service was excellent. Appreciated the home pickup and delivery during this difficult. I especially likes the complimentary car vacuuming and washing. Service was also prompt More

by CCHIAPUTTI
Recommend Dealer
Yes
Employees Worked With
John Donovan, Amanda Easom, Lauren McGloin
May 07, 2020

recall service Process was very easy and pleasant. Would definitely use Secor again for service. I liked the check process and that they wash the car afterwards. More

by RWARGA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
don't remember
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