Secor Subaru - Service Center

The absolute best dealership & people I have ever had the pleasure of buying a new car from !!! I would never go to any other Subaru dealership ever again. They deliver what they promise...sales, mgmt, servi pleasure of buying a new car from !!! I would never go to any other Subaru dealership ever again. They deliver what they promise...sales, mgmt, service, & recon !!! More

Quick, easy, friendly Sales was good, service is good. With the sales department as with the service department everyone was curious and treated me with respect. Thank you. Sales was good, service is good. With the sales department as with the service department everyone was curious and treated me with respect. Thank you. More

Excellent Customer Service The customer service during the Covid 19 pandemic was consumer oriented. A Secor representative picked up my Outback at my home and returned it when The customer service during the Covid 19 pandemic was consumer oriented. A Secor representative picked up my Outback at my home and returned it when completed. The car was cleaned as if it was a new car being delivered for the first time. More

Lease vehicle was in for warranty service due to failed starter. Service got off to a rocky start but issue was resolved and vehicle was repaired no further issues. starter. Service got off to a rocky start but issue was resolved and vehicle was repaired no further issues. More

Very good service. It was timely. Good communication was provided. Clean waiting area. My car was cleaned along with the service, nice side benefit. No complaints. provided. Clean waiting area. My car was cleaned along with the service, nice side benefit. No complaints. More

Fast, efficient, on time - exactly as promised. I love the attention to detail & clear communication so I never feel anxious about my car. Even with recalls I always get my car back same day. I highly rec the attention to detail & clear communication so I never feel anxious about my car. Even with recalls I always get my car back same day. I highly recommend this team! More

Undone service requested. They didn't do 3 of the things I asked.. auto breaking, reset time to DST and one other auto function, Happened twice. I had asked at last servicing They didn't do 3 of the things I asked.. auto breaking, reset time to DST and one other auto function, Happened twice. I had asked at last servicing and this one a month or so again,, I have paid for extra service protection, the car is only a year and 1/2 old , very few miles and still , of course, under warranty . Do they not care about customer requests because I am a senior.? They had no problem taking my $$ when I purchased the car. Never offered to set up my phone for me either . Disappointed. More

Extremely satisfied with the customer support I received for my engine replacement! John was very helpful, efficient and kept me in the loop at all times. Happy to do business with his team again! The lead for my engine replacement! John was very helpful, efficient and kept me in the loop at all times. Happy to do business with his team again! The lead tech, Rodney was also excellent to work with! I appreciated the effort and time he spent with me throughout the whole job. More

They are friendly, efficient and know their brand. I was treated with respect and I did not feel pressured in anyway. Service was fast, all questions were answered and everyone was friendly. I absolutely lo treated with respect and I did not feel pressured in anyway. Service was fast, all questions were answered and everyone was friendly. I absolutely love my Forester and have no regrets. Overall, 5 star experience every time I’m there. More

Purchased my new 2010 outback here. Dealership has been fine until 3 months ago when I was treated poorly and nastily told not to bring my business back for oil changes. At purchase, I was promised free a fine until 3 months ago when I was treated poorly and nastily told not to bring my business back for oil changes. At purchase, I was promised free alternate oil changes, and received them over ten years, and was now told I couldn't do that anymore by service manager. Very disappointed. Was also shouted at and humiliated in front of other customers. More