Secor Subaru - Service Center

Fast & quick service. Kept me updated on the wait time via text. Provided me with a 2020 loaner vehicle as well. Was even willing to stay 15 mins past her shift to make sure my vehicle was safe & secure f via text. Provided me with a 2020 loaner vehicle as well. Was even willing to stay 15 mins past her shift to make sure my vehicle was safe & secure for pickup. Thanks Lauren! More

Used the service center, everyone was awesome, super friendly, timely and Provided complete service. Will go back again with any future issues or services needed. friendly, timely and Provided complete service. Will go back again with any future issues or services needed. More

I always feel my car is in good hands. They are honest and conscientious. The car wash and vacuuming is an added plus. I appreciate the professionalism they exhibit. and conscientious. The car wash and vacuuming is an added plus. I appreciate the professionalism they exhibit. More

I visited Subaru location in New London on July 8, 2020. Lauren was my service coordinator. It was very high quality service, done in a timely manner. Lauren was my service coordinator. It was very high quality service, done in a timely manner. More

Oil change and recall repair. Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the r Very easy to make appt. Service person knew what service was due and that the recall repair would need to be done. Easy check in . I was told the recall repair would take some time and so was ready to be picked up. The dealership called later in the afternoon and my car was ready (and clean!). Any trouble I've had in the past was with being notified that my car was ready when I was waiting for it. Very happy with this visit, knowledgeable, polite, timely. More

The dealership is very clean professional organized and comfortable . I waited for my car while it was being serviced in the waiting room and enjoyed complimentary coffee and was able to do my work at the comfortable . I waited for my car while it was being serviced in the waiting room and enjoyed complimentary coffee and was able to do my work at the work station More

I value the service and support from Secor - it is consistently high quality. I had to come back after a service because of something that did not work out. They were super efficient and very fast to consistently high quality. I had to come back after a service because of something that did not work out. They were super efficient and very fast to address the fix. More

Great service. Easy to deal with. Made getting service done quite easy. Will use this dealer in the future for any recalls or service required done quite easy. Will use this dealer in the future for any recalls or service required More

A pleasant and thorough experience Came for routine service, you discovered an additional problem, you fixed it and completed every requested service perfectly. The car wash was much a Came for routine service, you discovered an additional problem, you fixed it and completed every requested service perfectly. The car wash was much appreciated. Service took a little longer than expected, but it was within reason and reasonably priced. Usually get this kind of service done locally, but very glad circumstances pushed me to come back to Secor. Very pleased. More

Always a great experience Loved how the washed a vacuum the car. Only wish they could just wipe things down, like the dash and maybe the windows the car. Only wish they could just wipe things down, like the dash and maybe the windows More