Secor Subaru - Service Center

Service was very good and it is nice to get car washed. Today I have tried to reach someone in service for over 2 hours but no one answers the phone. I did leave a message for a callback an hour ago. I Today I have tried to reach someone in service for over 2 hours but no one answers the phone. I did leave a message for a callback an hour ago. I wanted to schedule an oil change and ask a question about lost music connection since my last visit when I had a new key programmed. People are nice. More

I feel I get an honest account of what my car needs and what was done. The recall work was not finished at the estimated time due to unforeseen circumstances. Lauren was very apologetic and offered the u what was done. The recall work was not finished at the estimated time due to unforeseen circumstances. Lauren was very apologetic and offered the use of a loaner car. More

The service department is a knowledgeable team. They have all the concerns of customers as a priority. Service department found a safety issue and corrected it promptly; well done. all the concerns of customers as a priority. Service department found a safety issue and corrected it promptly; well done. More

Friendly staff, easy to schedule and I was provided a free loaner car. Recall was completed as scheduled. They were flexible and accommodating with my pickup time. Very happy overall. free loaner car. Recall was completed as scheduled. They were flexible and accommodating with my pickup time. Very happy overall. More

Quick Service, staff that was helpful and took the time to go over work. Went out of their way to meet timeline needs for me to go over work. Went out of their way to meet timeline needs for me More

This was an excellent visit. I was very disappointed the This was an excellent visit. I was very disappointed the first time I came. But this time it was efficient friendly and the car is doing fine thank y This was an excellent visit. I was very disappointed the first time I came. But this time it was efficient friendly and the car is doing fine thank you More

Service department was very busy but was able to get my car taken care of very quickly even though it was last minute. Very helpful staff. car taken care of very quickly even though it was last minute. Very helpful staff. More

I was in for a oil change 2015 Subaru with 1000 miles I was told to expect hour and a half to two hour wait because they had to wipe down the whole interior of the car than the mechanic would do the oil ch was told to expect hour and a half to two hour wait because they had to wipe down the whole interior of the car than the mechanic would do the oil change and then I had to wipe the whole interior down again for me so I sat with my son in your waiting room for two hours and nothing in my car was wiped down so just kind of curious about why nothing In my car was wiped down in my car ??? Curious .. Also I asked if they could drive us home and then pick us up when the car was done leave it for the day and they said no that wasn’t an option with Covid More

Was in and out very quickly with fantastic service. The team also replaced my tires and rear break lights. Dropped car off and the team also provided a ride home. team also replaced my tires and rear break lights. Dropped car off and the team also provided a ride home. More

I brought my 2019 Outback for its 6000 mile service (oil & filter change, tire rotation, and complementary inspection). The fuel pump recall replacement was also done. Brought the car in at 2 pm and it was & filter change, tire rotation, and complementary inspection). The fuel pump recall replacement was also done. Brought the car in at 2 pm and it was ready to pick up before 5 pm. I had requested that the car be ready that day because I needed it for the next morning. Every thing went well - no issues or complaints. More