1,302 Reviews of Secor Subaru - Service Center
Prompt service they explained everything and even when a solution was not evident they were ready to set up a responsive plan to ensure my satisfaction. Thanks a lot! solution was not evident they were ready to set up a responsive plan to ensure my satisfaction. Thanks a lot! More
Very good service all around. Friendly and helpful. The only issue I had was that was they inflated my tires too high but otherwise outstanding! only issue I had was that was they inflated my tires too high but otherwise outstanding! More
We had service work done for an airbag recall. The experience was great overall! Really appreciated all the communication throughout the process, even the texting. Thank you. experience was great overall! Really appreciated all the communication throughout the process, even the texting. Thank you. More
Lauren and team were both efficient and caring to my customer needs. Always available to address my Subaru questions or concerns I would highly recommend friends and family to purchase a vehicle fro customer needs. Always available to address my Subaru questions or concerns I would highly recommend friends and family to purchase a vehicle from Secor Subaru. More
Excellent service. Organized and efficient. Thank you............,,.,Eileen Boyce. I am bothered by your telling me to use at least 25 words in my review. Eliminate that request or you won’t be gett you............,,.,Eileen Boyce. I am bothered by your telling me to use at least 25 words in my review. Eliminate that request or you won’t be getting any more surveys completed by us. More
Service was quick, efficient, and courteous. Car was washed and returned in good order. Service desk was pleasant and attentive and confirmed the services I requested were all completed. washed and returned in good order. Service desk was pleasant and attentive and confirmed the services I requested were all completed. More
Communication was horrible. Didn’t get a written estimate before our work was done. Lauren, the customer service rep. was rude. General manager of the dealership never got back to me after leaving a messag before our work was done. Lauren, the customer service rep. was rude. General manager of the dealership never got back to me after leaving a message. Will never go there again. Will tell others to avoid dealership. More
Excellent service. The staff, especially Lauren McGloin, was knowledgeable and quick to diagnose my problem. In addition, she was patient with my questions and took time to answer all of them. was knowledgeable and quick to diagnose my problem. In addition, she was patient with my questions and took time to answer all of them. More
All of our experiences have been great. Courteous, professional and helpful. Explained what needed to be done and the estimated cost. Excellent communication. Very pleased. professional and helpful. Explained what needed to be done and the estimated cost. Excellent communication. Very pleased. More