1,302 Reviews of Secor Subaru - Service Center
Secor did a great job; after I had an issue with an airbag recall, they took full responsibility for making sure the issue was resolved. They went beyond their required work, and made sure things were airbag recall, they took full responsibility for making sure the issue was resolved. They went beyond their required work, and made sure things were “made right! (Even though it turned out it wasn’t something they had done wrong). That is the type of service you don’t see much anymore! More
The service area lacks a customer view other than looking through a small outside window. Because of this I won't be able to answer most of your questions. I can only assume your workers do what the contra through a small outside window. Because of this I won't be able to answer most of your questions. I can only assume your workers do what the contract states.. that oil was changed & tires rotated. I was able to see the car on the lift & service was prompt based on my appointment time. My generation is senior, older than baby boomers (1946 to 1964). More
Excellent service. Efficient. Educated staff. Positive experience. Have been using Secor for over 10 years and have always been more than satisfied. Love Secor Subaru! experience. Have been using Secor for over 10 years and have always been more than satisfied. Love Secor Subaru! More
Brought my car in for service and oil change. The mechanic checked for engine knock and assured me my car was in good shape. I brought my car in because I heard through the grapevine that the mechani mechanic checked for engine knock and assured me my car was in good shape. I brought my car in because I heard through the grapevine that the mechanics are top notch for Subaru. Jason was my service advisor. Top notch, professional, and most importantly, very thorough. Thank you More
Secor Subaru is always patient, understanding, and pleasant to deal with! They even put my car through the car wash without my having to ask them. pleasant to deal with! They even put my car through the car wash without my having to ask them. More
Knowledgeable service department. Dealership service rates are steep but the dealership quality and assurance is worth it. Service advisor is straight forward and trustworthy. A great product supporte rates are steep but the dealership quality and assurance is worth it. Service advisor is straight forward and trustworthy. A great product supported by even better people, a winning combination that has won my confidence. More
Vehicle still makes the noise I brought it in for, during “multiple road tests” they barely put 3 miles on the vehicle over a 3 week period, yet couldn’t duplicate the noise ... “multiple road tests” they barely put 3 miles on the vehicle over a 3 week period, yet couldn’t duplicate the noise ... More
Am 79, and in the middle of the virus, it was wonderful for someone to pick up my car, service it and bring it back. Thank You. for someone to pick up my car, service it and bring it back. Thank You. More
Don't bother making an appointment. Secor has no respect for your time. Horrible customer service from female manager and owner. Better off just going to Jiffy Lube. Will never return or recommend. for your time. Horrible customer service from female manager and owner. Better off just going to Jiffy Lube. Will never return or recommend. More
SERVICE WAS EXCELLENT. SERVICE DEPT. VERY COURTEOUS WE HAVE FIVE SUBARU IN THE FAMILY. MY 2016 OUTBACK HANDLES BETTER THAN THE LINCOLN MKZ I HAD . THIS IS MY SECOND SUBARU. HAVE FIVE SUBARU IN THE FAMILY. MY 2016 OUTBACK HANDLES BETTER THAN THE LINCOLN MKZ I HAD . THIS IS MY SECOND SUBARU. More