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Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

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January 07, 2021

My reason for Service was the airbag recall. Excellent service and a pleasure to deal with. Dropped me off at my work and was very pleasant. More

by Donnatom59
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot, Nick Hander
Jan 07, 2021 -

Secor Subaru responded

It is always our pleasure to help! Thanks for choosing Secor Subaru! See you next time.

January 06, 2021

Had my car serviced due to the recalls and rented me a vehicle at no cost greatly appreciated job also was complete ahead of schedule More

by AMHASHEM1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Jan 06, 2021 -

Secor Subaru responded

It's our pleasure to assist you! Thanks for choosing Secor Subaru!

January 05, 2021

Excellent service. Honest and professional as always. My family has good experience with them for a while. Now we moved to RI, but we still like to go back. Simply they do better job than others. More

by HG120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Jan 05, 2021 -

Secor Subaru responded

Thanks for making the trip to Secor Subaru! We're thrilled we can deliver consistent, excellent service.

January 04, 2021

Very easy to deal with. They go out of the way to assist. Were able to secure a loaner care for my service call last minute and stayed late to to a work conflict for me. More

by Jollymonsph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Jan 04, 2021 -

Secor Subaru responded

It is our pleasure to assist you! Thanks for the fantastic review, from all of us at Secor Subaru.

January 01, 2021

Jason attended my services at once upon my arrival. Ask if I would wait or need a ride back home. Got a message from him as soon as my car is ready. Excellent experience and prompt service More

by T2NICK2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mars
Jan 04, 2021 -

Secor Subaru responded

This is what we like to hear! We hope to provide all of our customers with this level of service! See you next time at Secor Subaru!

December 31, 2020

The Service department at Secor Subaru is always friendly and accommodating. I don’t really have much else to say but filling up to make 25 words. More

by DFLATS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Jan 04, 2021 -

Secor Subaru responded

Thank you for your kind words! See you next time at Secor Subaru!

December 29, 2020

Great to deal with. All work was done quickly. Gave me a loaner car wile the work was being done. Would recommend them to anyone. More

by MEGGERT_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin
Dec 29, 2020 -

Secor Subaru responded

Thanks for your recommendation and for trusting the Secor Subaru service team! We'll see you next time!

December 22, 2020

I went to Secor Subaru for service on my 2014 Forester. The service was outstanding and Lauren kept me posted about everything that was happening. More

by espinal32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
Dec 23, 2020 -

Secor Subaru responded

Thank you for visiting Lauren and our service team at Secor Subaru! We appreciate your 5-stars! See you next time!

December 22, 2020

Once again the service I received at Secor was timely, thorough and as expected. Was able to make an appointment ahead of time so drop off was simple. Was very pleased overall with the quality of service More

by PJBINNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Dec 23, 2020 -

Secor Subaru responded

Thank you for choosing Secor Subaru, we appreciate your positive feedback!

December 16, 2020

Impressive. Very helpful. I think these three words suffice . I do not have twenty five words. Survey is fine but this part is too cumbersome. More

by MARYANNLITTLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice 26 year old guy who picked me up when my car was ready, Jean Canela
Dec 16, 2020 -

Secor Subaru responded

We appreciate the kind words, MaryAnn! We're glad you found our services very helpful! We're lucky to have customers like you at Secor Subaru.

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