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Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

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March 02, 2021

I've had my Outback & Forester in for several routine service appointments this month. Each time Nick H. Was my service advisor. He is incredible!!! He thoroughly explains the work, is courteous, pati More

by ABATES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Mar 03, 2021 -

Secor Subaru responded

Thank you for taking the time to leave us this review! We are lucky to have Nick on the Secor Subaru service team and are glad to hear you can always trust him with your needs! See you next time!

March 01, 2021

Love this dealership. Always patient, kind, good communication and, most important, honest! Thought I needed brakes pads, but they gave me the measurements and told me I could wait. More

by HILTLM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Mar 01, 2021 -

Secor Subaru responded

We really appreciate you taking the time to leave Secor Subaru this awesome review, thank you!

February 26, 2021

I am always very happy with the level of service that I receive from Secor Subaru. The courteous, knowledgeable, and professional manner with which they handle my questions and concerns leave me feeling go More

by Robert Cleary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Nick Hander
Feb 26, 2021 -

Secor Subaru responded

Thank you for your confidence in Secor Subaru, and for your business. We are thankful to have you as a customer, Robert!

February 25, 2021

Always accommodating, friendly and through when having my vehicle serviced. Love how my car gets washed and vacuumed!! My current Subaru is my 4 th one. I shop different dealerships but I always land at Sec More

by AVS_55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Carambot
Feb 26, 2021 -

Secor Subaru responded

Thanks for being a Secor Subaru customer! We appreciate your positive feedback and look forward to your continued business with us.

February 17, 2021

Service was prompt, as scheduled ahead, and I was greeted in friendly helpful manner. The waiting area was pleasantly designed with ample seating. I conversed with salesmen about the 2022 BRZ More

by HSTAMPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Feb 17, 2021 -

Secor Subaru responded

We’re glad we could deliver a 5-star experience! Thanks for visiting us at Secor Subaru!

February 15, 2021

My battery died. Your manager was so accommodating. Fit me in without an appointment because of our issue. Arranged to have the car picked up at our hoe and delivered back when job was done! The driver w More

by WKOPY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know the names of people that helped us! They were great
Feb 15, 2021 -

Secor Subaru responded

It was our pleasure to help you out! Thanks for choosing Secor Subaru for your service needs!

February 12, 2021

Service went smoothly and a recall was handled at the same time of the appointment I made. This 25 word minimum is ridiculous and stupid. More

by RCR326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Feb 15, 2021 -

Secor Subaru responded

Thanks for taking the time to leave this review! Customer feedback is super important to us, but the 25-word minimum is set by DealerRater and not our dealership. We apologize for any inconvenience.

February 11, 2021

It was a nice experience. Jean explained everything was courteous and it was a fair price for the service performed on my car at this time. More

by XMAS502000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Canela
Feb 12, 2021 -

Secor Subaru responded

A five-star service visit is exactly what we strive for, and we're so glad we hit the mark with you! Thank you for leaving us your review, and we'll see you at your next appointment! - Secor Subaru

February 03, 2021

I had my 12,000 mile inspection, oil change and tire rotation done. I was in and out in under an hour. Friendly service in a comfortable environment. I'll be back. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Canela
Feb 03, 2021 -

Secor Subaru responded

We're so happy to hear this! Thank you for trusting Secor Subaru with your vehicle's service needs. We look forward to seeing you again!

February 01, 2021

My battery died.. You fit me in without an appointment. An provided transportation to and from the service dept from my house..I could not have gotten the car fixed with out the ride..Thankyou. More

by NANCYKWASNIEWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Feb 02, 2021 -

Secor Subaru responded

It was our pleasure to assist you! We appreciate you taking the time to leave us a review and hope we can be of service to you again in the future - though hopefully under better circumstances! - The Secor Subaru Team

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