1,303 Reviews of Secor Subaru - Service Center
Your support staff was extremely helpful. They went above exceptions of service. I almost did not send because I was told I couldn’t submit because I didn’t write 25 words, I would change that! I did f above exceptions of service. I almost did not send because I was told I couldn’t submit because I didn’t write 25 words, I would change that! I did finish because I was very impressed with the front desk employees. More
when I arrived at Secor Subaru, I was greeted by a very courteous and helpful gentleman who took my car key and provided me with a loaner car to use while they diagnosed my Outback. Unfortunately, the ra courteous and helpful gentleman who took my car key and provided me with a loaner car to use while they diagnosed my Outback. Unfortunately, the radio needed replacement. I declined the replacement, came back and picked my car up. Secor Subaru had washed my car and had it ready for me by the door. I was surprised that they didn’t charge me for their diagnostic services. The little things make a big difference and go a long way. Thank you Secor Subaru. More
I previously wrote a bad review due to a lack of response. Presently Secor’s service department is Working hard to correct the situation and I am grateful to them and I am thankful response. Presently Secor’s service department is Working hard to correct the situation and I am grateful to them and I am thankful More
Efficient and knowledgeable. Give good information about what repairs needed. Did not have to wait to get an appt.Phone communication good. Just costly to have work done. what repairs needed. Did not have to wait to get an appt.Phone communication good. Just costly to have work done. More
Very disappointed in service. Given poor information after being charged for updates that failed I was then Admonished by Subaru people for calling the number given by Jean as next step. He was told by after being charged for updates that failed I was then Admonished by Subaru people for calling the number given by Jean as next step. He was told by Secor they never heard of my car problem (I have slip and business card) Media console failed me in the middle of New York City traffic. Huge safety concern this Car has less than 45000 miles on it : / No call back after leaving a message More
All issues solved! What more could I ask for! Thank All issues solved! What more could I ask for! Thank you for all the help and caring in this time of covid. I felt safe! All issues solved! What more could I ask for! Thank you for all the help and caring in this time of covid. I felt safe! More
I use Secor Subaru on a regular basis to keep both of my 100k plus Outback’s in tip top shape! They are very prompt, and the online appointment process is excellent. They are very forth right on making be 100k plus Outback’s in tip top shape! They are very prompt, and the online appointment process is excellent. They are very forth right on making best value recommendations, and everyone is customer focus from the owner all the way to the mechanics! More
Very polite staff, great service. I really liked the text message updates. It made it really easy to know when my car would be ready! The car wash at the end was a nice surprise! text message updates. It made it really easy to know when my car would be ready! The car wash at the end was a nice surprise! More