Back

Secor Subaru - Service Center

New London, CT

4.7
1,303 Reviews

1,303 Reviews of Secor Subaru - Service Center

Sort by
April 12, 2021

I have purchased several Subaru vehicles over the year. However, Secor Subaru was by far the best experience. All staff were excellent to work with. The service department has been great to work with as we More

by DROGALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin O'Donovan, Michael Sharrio, Paul Westermeyer
Apr 13, 2021 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We're so grateful for all of your support, and we look forward to your next visit with us!

April 07, 2021

This is my third car from Secor plus daughter and husband both had cars from Secor. Secor is our go to dealership and they have never let us down. More

by QUILTERJAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 08, 2021 -

Secor Subaru responded

Thank you so much for the wonderful review and continued support! We appreciate knowing that our team has provided five-star care to you and your family and earned your business! We look forward to working with you again! - Secor Subaru

April 05, 2021

The staff at Secor helped me navigate a major engine problem with sensitivity and grace. I never want to have such a problem again, but if I did, I know where I'd go. More

by sean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
Apr 05, 2021 -

Secor Subaru responded

It was our pleasure to help you out! Thank you for your positive feedback and for choosing Secor Subaru. Take care!

April 02, 2021

Can always count on excellent service ever since buying my Subaru over 8 years ago from their sales department. I have no complaints. Thank you! More

by ARIVERS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Apr 02, 2021 -

Secor Subaru responded

Thank you for being a Secor Subaru customer! We're so grateful for all of your support over the years, and we look forward to your next visit with us!

April 01, 2021

Wonderful service at Secor!! Appreciate everything they did for me and my family! I will definitely recommend their repair services to friends and family. Thank you More

by CSTEWART1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Canela, Nick Hander
Apr 01, 2021 -

Secor Subaru responded

We're so glad you had a great visit! Thank you for this awesome review! We hope to provide you with more five-star experiences in the future! - Secor Subaru

April 01, 2021

I can understand that this dealership is busy but I had an appointment and it took an hour to get an oil change. I didn’t really have any interaction with my service rep except for a text that stated that More

by AWils
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Hander
March 31, 2021

Our experience with Secor has been outstanding due to our salesperson, Steve Plona. We seriously only buy from him and so does our entire family. He picked up our car for service and has been honest and pro More

by ERPREUSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Plona
Mar 31, 2021 -

Secor Subaru responded

Thank you for your loyal business with Steve at Secor Subaru! We're so glad to hear your family has trusted him with all of their automotive needs! We'll pass along this great review to him! Take care!

March 31, 2021

They are always quick to locate any problems when my car is being serviced. They are polite and explain what needs to be done. I like my 12 year old Forester and you have serviced it throughout those years. More

by OBOVAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Apr 01, 2021 -

Secor Subaru responded

We are so honored to be your go-to resource for servicing your Forester! Thank you for letting us help keep your SUV in top shape so it can live up to the Subaru brand's reputation! We appreciate your excellent review and confidence in our team! We'll see you at your next service appointment! - Secor Subaru

March 29, 2021

Good service. Good waiting room facilities. Also gave me a loaner that was very helpful. The problem with the car was fixed for a reasonable price. More

by Revlynnm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the name
Mar 31, 2021 -

Secor Subaru responded

We are so glad to hear our service team gave you a great price for your repairs and made the process as smooth as possible! Thank you for the awesome review and rating! We hope you'll come to see us again in the future! - Secor Subaru

March 29, 2021

Oil change. tire rotation done. Okay twenty five words. I wish these cars had decent bumpers and did have so much plastic on the exteriors More

by PBRIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Carambot
Mar 29, 2021 -

Secor Subaru responded

Thanks for your feedback! We hope to see you again at Secor Subaru!

...
58
...