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Secor Subaru - Service Center

New London, CT

4.7
1,303 Reviews

1,303 Reviews of Secor Subaru - Service Center

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June 04, 2021

The employees were very well informed of questions asked and very helpful as well. I would definitely recommend to my friends and family. Thank You More

by mdiaz529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
Jun 07, 2021 -

Secor Subaru responded

Thanks for the five-star review! We're glad to hear your experience working with our team has earned us high praise! We'll see you next time! - Secor Subaru

June 01, 2021

Always great service. Very accommodating when other appointments are scheduled in one day. Very speedy which makes me keep coming back. Zz z z z More

by MARILYNROCKS48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Canela
Jun 03, 2021 -

Secor Subaru responded

Thank you for your confidence in Secor Subaru, and for your business. We are thankful to have you as a customer!

May 26, 2021

Hi superb. Friendly good excellent communications fast. Easy to deal with which is first on my priority list. Timely appt set and accommodation . Clear helpful concise language used. More

by BONJOURJANET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Donovan, Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
May 27, 2021 -

Secor Subaru responded

Thank you so much for the five-star rating! We're so happy to hear we helped you feel at ease during your experience and we look forward to seeing you at your next service appointment! - Secor Subaru

May 24, 2021

Although this is not where I bought my car the staff was friendly and met my needs. They came and picked up my car and returned it in a timely manner. They also gave me a detailed list about brakes tires et More

by Sullivanpaula117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 24, 2021 -

Secor Subaru responded

Thanks for your support! It is always our pleasure to take care of you and we look forward to your continued business at Secor Subaru!

May 20, 2021

As a long time customer of Secor and Subaru enthusiast, I highly value their unparalleled level of service, attentiveness, friendliness and professionalism. They are like family! More

by Don Weller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin
May 20, 2021 -

Secor Subaru responded

Don, we are so happy to hear that our team at Secor Subaru has been able to provide such excellent service to you! We so appreciate having you as a part of our family!

May 18, 2021

Clean and efficient service department. Secor does all my Outback service work. They do quality work and I have never been disappointed in the way my car has been returned to me. More

by Bicknas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Eggert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Secor Subaru responded

Thank you for the great review! We're glad you feel confident bringing your Outback to us! See you next time! - Secor Subaru

May 18, 2021

Rick was excellent.... friendly & knowledgeable... waiting room outside the labor area very nice( & quiet....got some reading done! I need to arrange a detail day & time ASAP, and possibly go over a f More

by JLCMTTIT2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chocolat Secor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren McGloin, Nick Hander
May 18, 2021 -

Secor Subaru responded

Thank you for this awesome feedback! Please reach out to us and we are more than happy to help you with anything you need!

May 17, 2021

Great job again by the service staff. I was taken on time. The repair was done quickly and efficiently. The loaner car was great. I appreciate the assistance. More

by Subaru321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren McGloin, Bryan Carambot, Jean Canela, Nick Hander
May 18, 2021 -

Secor Subaru responded

Thanks for taking the time to leave a review. We're pleased to hear the loaner worked out well and glad that our service team got your vehicle in and out in a flash. The Secor Subaru team will be on standby whenever you need help again!

May 16, 2021

everyone was friendly and the service was great.! the service department called as soon as my car was ready. i will have my car serviced there again More

by WENDYLYNN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
May 17, 2021 -

Secor Subaru responded

Wendy, we are so proud to hear that you had a great time at Secor Subaru! We look forward to helping you out next time too!

May 12, 2021

I submitted a review a few weeks back but I will do it again. Service was very good. I was in/out in just a little over an hour. waiting room was clean. Magazines were very old but still interesting t More

by JOKNITTER16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hander
May 12, 2021 -

Secor Subaru responded

Thank you for taking the time to leave us a review! Your feedback is much appreciated by our team. See you next time!

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