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This rating includes all service center reviews, with more weight given to recent reviews.
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1,302 Reviews of Secor Subaru - Service Center
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November 03, 2022
Worked with them before. Good customer service and support. Will work with you to get car back Good customer service and support. Will work with you to get car back More
by JPCOLLINS
Verified CustomerEmployees Worked With
November 02, 2022
The scheduler was friendly and efficient when I called to make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was ve make an appointment. The service rep was friendly and knowledgeable when I checked in. The service was prompt and complete. Only the check out was very slow. More
by MHOOVER10
Employees Worked With
October 28, 2022
The Dealership was fast and efficient. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. Great customer service and knowledgeable mechanics. Gave me a rental car until mine car was finished. More
by Deeghan73
Employees Worked With
Other Employees :
The person that sold us our car. Frank or free the desk around the partisan by the window. He was excellent, very caring person. , Kevin O'Donovan, Sarah Connolly, Dan Smith
October 20, 2022
Superb customer service. Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department Joycelyn, Anastacia, and Sarah, I want to thank you for your expertise and attention to detail ….. and to the technicians in the Service Department who serviced, detailed, and repaired my car, “Great job and Thank you”. More
by MZAMPINI
Employees Worked With
Other Employees :
See review at beginning of survey. , Sarah Connolly
October 20, 2022
Always a pleasure to stay and read the paper in the waiting area. Nice and clean with pleasant employees. waiting area. Nice and clean with pleasant employees. More
by BEAVERMP
Employees Worked With
October 15, 2022
Had warranty work done. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. Total experience professional , from initial checking to picking up vehicle. Would recommend this dealer for maintenance work. More
by DWILDES
Employees Worked With
October 14, 2022
Great customer service. Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! Able to accomodate an urgent situation. Concierge service. Knowledgeable service team. Owner answered my call directly - after hours! More
by EHDERRICK
Employees Worked With
Other Employees :
The shuttle driver is great- excellent customer service skills, personable, not intrusive, but just very pleasant conversation. , Sarah Connolly
October 07, 2022
It’s always a good experience coming into Secor Subaru for each 6,000 mile service. for each 6,000 mile service. More
by Melanie.rose.greenhouse
Employees Worked With
October 03, 2022
The service department treated me respect and was extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done extremely professional. They planned for a loner vehicle since it is as uncertain on the time it would take to fix my car. They have a get it done attitude which I appreciate. More
by DMHARRIS0
September 28, 2022
This was my first oil change appt as I reached 6,000 miles. From the minute I drove in until I left they treated me and my car with the upmost respect. miles. From the minute I drove in until I left they treated me and my car with the upmost respect. More
by DONNAFLOWERS2020
