1,302 Reviews of Secor Subaru - Service Center
My college son came home from Maine over Thanksgiving break with a major break problem. We called the Service Dept on Friday after Thanksgiving and explained the situation. They got his car right in an break with a major break problem. We called the Service Dept on Friday after Thanksgiving and explained the situation. They got his car right in and completed by close of the day. They were amazing and replaced a completely worn down rotor(as well as the others) and did a complete brake job. I can't say how much I appreciated that they were able to get the car right in so my son could drive 6 hours back to college. Everyone in the service department was friendly and kept us informed. This is our first Subaru and we are sold. Highly recommend More
Spoke to the service manager about the previous appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He r appointment. The work had not been done correctly and I asked for his help. He was attentive professional and said he would see it was fixed. He returned at the end of the appointment to see that I was satisfied. More
Outstanding service! My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to My daughters car sounded strange warming up ‘06 Forester- Sean listened to my concerns, kept the car over the weekend because the sound was tied to cold weather. I took video a few separate times so I could show the service department what exactly concerned me. Thank you for your honesty, and hard work . More
Took car in on time and checked to make sure I did not have to pay!!!! All were very nice and respectful ! have to pay!!!! All were very nice and respectful ! More
They were very nice and professional but were unable to fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, whic fix the problem, which is that when the lights on an auto, they don't go off when I turn off the car. They did identify some other minor issues, which they took care of, but the thing I came in for is unresolved. They discounted the labor charge for the time it took trying to find the problem, which I appreciated More
The dealer performed the service required in a professional manner and returned a clean car. professional manner and returned a clean car. More
I came in for an alignment review and then alignment. The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed The service rep was very friendly and helpful and a coupon from the dealership made the alignment a good deal. Plus my car got safety checked, washed, and vacuumed. Overall, a very good experience. More
Great service! Jocelyn was wonderful! Had me in and out in a very reasonable time. Jocelyn was wonderful! Had me in and out in a very reasonable time. More
I recently had some work done on my 2015 Forester and could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When could not have been more pleased with the service I received and the staff I dealt with. Excellent service department! And I love my Subaru! When it finally gives out, I'll be buying another one!! More