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Secor Subaru - Service Center

New London, CT

4.7
1,302 Reviews

1,302 Reviews of Secor Subaru - Service Center

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April 01, 2023

Secor Subaru is an outstanding dealership. My wife and I have purchased four Subaru Outbacks from Secor over the last 20 years. Our last visit to their service center was unplanned. We were More

by lhgib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Secor Subaru responded

It means so much that our team has earned your business all these years! We appreciate you saying such nice things about our dealership and look forward to assisting you for many more years! Thank you so much! - Secor Subaru

March 31, 2023

Can't say enough good things about this dealership! Excellent service in the sales department. Wayne is a joy to work with. He is always very pleasant and actually listens to what I have to say, then More

by BMYSTICAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Secor Subaru responded

Your kind words have touched our hearts! We're so happy that each experience with us was stellar and we appreciate your kind words! We look forward to providing more five-star experiences to you in the future! Thank you! - Secor Subaru

March 22, 2023

Wonderful customer service. They gave me a loaner to use while my vehicle was being serviced which I appreciated. All work was done within promised time and I was informed via t More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Secor Subaru responded

Thank you for sharing your experience, Terri! We appreciate you trusting the Secor Subaru team with your vehicle and hope we have the opportunity to serve you again in the future. Take care!

March 20, 2023

The service and internet crew are really helpful and good at what they do. Anastacia was excellent and had me out before I knew it. More

by Sarah C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayleigh Sweet-Trew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Connolly
Mar 22, 2023 -

Secor Subaru responded

Thank you for the kind review, Sarah! Anastacia & the team appreciate your support and look forward to seeing you again next time here at Secor Subaru!

March 19, 2023

We are on our fourth lease. Love the stakes and service department. Plan to release when the time comes. More

by scravinho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan sales. , Kevin O'Donovan
Mar 22, 2023 -

Secor Subaru responded

We're so happy you feel confident returning to us for your lease and service needs! Thank you for being a Secor Subaru customer!

March 19, 2023

Informed me of any additional work required and to my surprise washed the car . Everyone seemed very kind More

by SHERMTOOTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Secor Subaru responded

Thank you for visiting Secor Subaru! We appreciate you taking the time to share your experience and hope you won't hesitate to reach out if we can be of service again in the future!

March 18, 2023

This was a very very very pleasant dealership. I enjoyed their service it was great More

by KATRINA.KEVORKIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Secor Subaru responded

We appreciate you leaving our team such kind words and your five-star rating, Katrina! We look forward to providing you with stellar care again next time! Thank you! - Secor Subaru

March 12, 2023

Friendly Service. Very easy to make an appointment, communicate with and get a hold of. More

by Yellow5907
Recommend Dealer
Yes
Employees Worked With
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Secor Subaru responded

This is what we love to hear! We look forward to seeing you next time at Secor Subaru!

March 09, 2023

Excellent service Very attentive to detail Very friendly Very accommodating Everyone is very professional at their job More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Nutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Secor Subaru responded

Thank you for the wonderful review of our Secor Subaru team, Kevin! We appreciate your support and look forward to seeing you next time!

March 08, 2023

Everything was so easy and efficient. I was completely satisfied with the service I received. More

by FLLATLEY.DONNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anastacia Rebell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Pullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Secor Subaru responded

We're so glad to hear it, Donna! Thank you for being a Secor Subaru customer!

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