Secor Subaru - Service Center

Excellent customer service and support. Addressed all my questions and concerns . Very professional and attentive. Addressed all my questions and concerns . Very professional and attentive. More

The car I received had a hubcap that fell off immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional immediately, and once I put in the order through Secor Subaru not only did it take almost two weeks to arrive but it sat with them for an additional two days before I even knew it arrived (I had to call several times.) I was also told because I had an infant daughter born literally the day after I purchased the vehicle and the drive would be over a 2 hour round trip that this hubcap would be delivered to me. This is not the case as the story continues to change, how it couldn't possibly be delivered this week because "it's too busy and important of a week" but when I was interested in purchasing the car I got multiple calls back and got information immediately, but once it's a warranty part that they don't make money off of it's a low priority and the customer gets swept in the dust. Very disappointed and will not be doing more business here. More

Wonderful staff. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. Very knowledgeable and kindly answer my questions. When making payments copies of what had been done are always provided. More

Anastacia was speedy and delivered excellent service! I was able to stay at the dealership, enjoy a nice beverage, and they took care of my car + a nice cleanup! Fantastic experience as always :) I was able to stay at the dealership, enjoy a nice beverage, and they took care of my car + a nice cleanup! Fantastic experience as always :) More

Pleased with the service - very professional. We enjoy our Outback and appreciate the good service. We enjoy our Outback and appreciate the good service. More

Perfect service Kyle was as good as they get for service and explained everything perfectly. Enjoyed doing business with him and Secor Subaru and explained everything perfectly. Enjoyed doing business with him and Secor Subaru More

I brought my Forester to Express Service because left rear turn signal light was blinking rapidly. Kyle determined it was actually the front bulb that was bad, discovered it was under warranty and replac rear turn signal light was blinking rapidly. Kyle determined it was actually the front bulb that was bad, discovered it was under warranty and replaced it without charge. I was very pleased with the service I received at Secor. More

Clear communications, explained the possible causes and the inspections that would be performed. The follow-on call provided the results and estimates for the repair. We didn't go forward with the repairs, the inspections that would be performed. The follow-on call provided the results and estimates for the repair. We didn't go forward with the repairs, but the costs of the diagnosis was fair. More

Everyone is always friendly, and helpful. And I always leave knowing my car is safe and performing to or above standard. And I always leave knowing my car is safe and performing to or above standard. More