Secor Subaru - Service Center

Excellent Service all around! I can't say enough about the excellent service I recently received from Secor Suburu in New London, Conn. As well as from Suburu of America. The serv I can't say enough about the excellent service I recently received from Secor Suburu in New London, Conn. As well as from Suburu of America. The service was exemplary, conversations and help from Suburu of America were more than helpful and their beautiful loaner car kept me up to speed in my personal life. I give them all an A+++! More

Highly Satisfied I had an issue with an ignition key that wouldn't extract. Service writer had me come in to verify problem and stated they may have to order parts dep I had an issue with an ignition key that wouldn't extract. Service writer had me come in to verify problem and stated they may have to order parts depending on what was found. Tech found the fault and part was in stock. I figured I would have to come back but Service offered to fix out now. In 2 hours I was on my way. It's nice to be fitted into an already busy schedule. I purchased my Outback at the right dealership. Car was washed to boot! Mr Fulton is a good guy, kept me updated on job progress and took care of me promptly. More

a perfect experience great customer service from jay, no surprises at the end, except they cleaned the inside of my car! would recommend without hesitation. thanks for e great customer service from jay, no surprises at the end, except they cleaned the inside of my car! would recommend without hesitation. thanks for everything. More

left me a loaner appreciated. they worked on my cv boots,. I had noticed green axle grease when I was checking my oil. . later to find out it was the cv boots. hoping the axles where ok. they fixed my lights. I had noticed green axle grease when I was checking my oil. . later to find out it was the cv boots. hoping the axles where ok. they fixed my lights. next day my son heard metal rubbing metal. I returned the next day . they fixed it. I noticed the car shakes at 70 miles on the highway. feels funny the front wheels . my brakes made a horrible noise when wet and backing up in my driveway. going to have my tires rotated and need a whole wheel alignment..just hope the person working wasn't rushed. I have to drive a safe car. .... More

Recent Service Visit It was fine. Glad you had someone to give me a lift to work. There was some confusion about what check-up I was there for. Missed the 65,000 mile c It was fine. Glad you had someone to give me a lift to work. There was some confusion about what check-up I was there for. Missed the 65,000 mile check-up apparently but Jay explained that most of the parts of that were covered. Jay was very helpful. I appreciated that he reviewed the bill for me and made some adjustments. More

oil change, first general visit, dent repair Appointment was made at our convenience. Service was completed in time promised. Dent repair was fantastic. Dealership in Westerly is closer to our ho Appointment was made at our convenience. Service was completed in time promised. Dent repair was fantastic. Dealership in Westerly is closer to our home, but the service at Secor is worth the extra miles. More

Transmission work on my 2011 Outback Angelo and Jay were extremely helpful and as always quite knowledgeable. Secor Subaru's service dept. is the bright spot of the dealership. I wish I Angelo and Jay were extremely helpful and as always quite knowledgeable. Secor Subaru's service dept. is the bright spot of the dealership. I wish I could rate the sales dept. the same. More

excellent care. The service appointment was quick and efficient. Everything I asked about was taken care of and I appreciated getting a washed car at the end. The service appointment was quick and efficient. Everything I asked about was taken care of and I appreciated getting a washed car at the end. More

Excellent Customer Service Brought my Tribeca in due to the wheel vibrating, thought it was a major problem, however it was due to my tires being unbalanced. They quickly diagno Brought my Tribeca in due to the wheel vibrating, thought it was a major problem, however it was due to my tires being unbalanced. They quickly diagnosed the problem and had me on the road quickly. More

24 month service Fast, friendly, and efficient service. The service department never disappoints. Very comfortable customer lounge/waiting area with plenty of room to Fast, friendly, and efficient service. The service department never disappoints. Very comfortable customer lounge/waiting area with plenty of room to catch up on paperwork. More