Secor Subaru - Service Center

Mostly as expected Came in for 6month service for new Outback. Facilities were adequate l, but pretty spare compared to other dealerships. Despite having an appointment, Came in for 6month service for new Outback. Facilities were adequate l, but pretty spare compared to other dealerships. Despite having an appointment, it still took about two hours for an oil change, tire rotation, and NAV system firmware update. The ~$100 charge was about double what it would be @ Midas. (Firmware update is a free/warranty item. Issue with adjustment of cruise control acceleration left unresolved ( choice of choosing ‘economy’ setting, as shown on YouTube video, had disappeared) . Regardless, I will not hesitate to return to Secor for warranteed work. More

My recent visit-April 3, 2018. I am very pleased with the service given me on 4-3-18. I found the entire staff to be very professional and courteous, especially Jay Fulton. I am very pleased with the service given me on 4-3-18. I found the entire staff to be very professional and courteous, especially Jay Fulton. More

Best service experience Secor Subaru have delivered the best car service experience I have had in SE CT. Unfailingly polite and courteous. Prompt ride to and from work if nee Secor Subaru have delivered the best car service experience I have had in SE CT. Unfailingly polite and courteous. Prompt ride to and from work if needed and well equipped computer stations if you decide to work remotely while the service is completed. Good job all round! More

Recall I received a recall notice in the mail. I immediately called Secor and they scheduled me within a few days. The work was done in a timely and profes I received a recall notice in the mail. I immediately called Secor and they scheduled me within a few days. The work was done in a timely and professional manner. Very satisfied. More

Excellent Service all around! I can't say enough about the excellent service I recently received from Secor Suburu in New London, Conn. As well as from Suburu of America. The serv I can't say enough about the excellent service I recently received from Secor Suburu in New London, Conn. As well as from Suburu of America. The service was exemplary, conversations and help from Suburu of America were more than helpful and their beautiful loaner car kept me up to speed in my personal life. I give them all an A+++! More

a perfect experience great customer service from jay, no surprises at the end, except they cleaned the inside of my car! would recommend without hesitation. thanks for e great customer service from jay, no surprises at the end, except they cleaned the inside of my car! would recommend without hesitation. thanks for everything. More

Highly Satisfied I had an issue with an ignition key that wouldn't extract. Service writer had me come in to verify problem and stated they may have to order parts dep I had an issue with an ignition key that wouldn't extract. Service writer had me come in to verify problem and stated they may have to order parts depending on what was found. Tech found the fault and part was in stock. I figured I would have to come back but Service offered to fix out now. In 2 hours I was on my way. It's nice to be fitted into an already busy schedule. I purchased my Outback at the right dealership. Car was washed to boot! Mr Fulton is a good guy, kept me updated on job progress and took care of me promptly. More

left me a loaner appreciated. they worked on my cv boots,. I had noticed green axle grease when I was checking my oil. . later to find out it was the cv boots. hoping the axles where ok. they fixed my lights. I had noticed green axle grease when I was checking my oil. . later to find out it was the cv boots. hoping the axles where ok. they fixed my lights. next day my son heard metal rubbing metal. I returned the next day . they fixed it. I noticed the car shakes at 70 miles on the highway. feels funny the front wheels . my brakes made a horrible noise when wet and backing up in my driveway. going to have my tires rotated and need a whole wheel alignment..just hope the person working wasn't rushed. I have to drive a safe car. .... More

Recent Service Visit It was fine. Glad you had someone to give me a lift to work. There was some confusion about what check-up I was there for. Missed the 65,000 mile c It was fine. Glad you had someone to give me a lift to work. There was some confusion about what check-up I was there for. Missed the 65,000 mile check-up apparently but Jay explained that most of the parts of that were covered. Jay was very helpful. I appreciated that he reviewed the bill for me and made some adjustments. More

oil change, first general visit, dent repair Appointment was made at our convenience. Service was completed in time promised. Dent repair was fantastic. Dealership in Westerly is closer to our ho Appointment was made at our convenience. Service was completed in time promised. Dent repair was fantastic. Dealership in Westerly is closer to our home, but the service at Secor is worth the extra miles. More