1,301 Reviews of Secor Subaru - Service Center
I am dissatisfied with my last service visit Had a flat and needed new tires. They recommended Yokahoma because they will have less road noise. They were also more expensive. Worst tires ever. Th Had a flat and needed new tires. They recommended Yokahoma because they will have less road noise. They were also more expensive. Worst tires ever. They make a variable high pitch noise on smooth pavement that drives me nuts. Bad recommendation Seacor. Will have my car services somewhere else from now on. Trusted them to do right by me. More
Excellent service Secor Subaru electronically confirms your service appointment as well as reminds you electronically. Transportation is offered when leaving vehicle f Secor Subaru electronically confirms your service appointment as well as reminds you electronically. Transportation is offered when leaving vehicle for service. Repair was made under warranty. More
Worth the drive I pass another Subaru dealer to get to Secor. And I do it happily. Secor has treated me in such an amazing way I won’t go anywhere else. They have hel I pass another Subaru dealer to get to Secor. And I do it happily. Secor has treated me in such an amazing way I won’t go anywhere else. They have helped me when I had a headlight out and needed a replacement just before my vacation. I am always greeted with a smile and a hello! More
This is my first negative review of this department Brought problem with tire pressure monitoring light to service department attention, They diagnosed the problem but did not fix it, but charged $64.2 Brought problem with tire pressure monitoring light to service department attention, They diagnosed the problem but did not fix it, but charged $64.21 (including tax) for the privilege of not fixing it. I live an hour away so bring the car back for another try (even at their expense) is a pain. Before this my experience with this dealership has been positive. More
75 k mile service I have been going to this dealership since 2002. Service is great. The entire staff is always terrific. I will continue to use Secor Subaru. I have been going to this dealership since 2002. Service is great. The entire staff is always terrific. I will continue to use Secor Subaru. More
Over filled oil at oil change I brought my Legacy in for an oil change. I noticed that my car was idling rough and was extremely sluggish on acceleration following the oil change. I brought my Legacy in for an oil change. I noticed that my car was idling rough and was extremely sluggish on acceleration following the oil change. I returned to the service department a few days later and was told that the oil was over filled at my oil change. Jay Fulton was helpful in getting things corrected however it was frustrating for such a simple service More
Mostly as expected Came in for 6month service for new Outback. Facilities were adequate l, but pretty spare compared to other dealerships. Despite having an appointment, Came in for 6month service for new Outback. Facilities were adequate l, but pretty spare compared to other dealerships. Despite having an appointment, it still took about two hours for an oil change, tire rotation, and NAV system firmware update. The ~$100 charge was about double what it would be @ Midas. (Firmware update is a free/warranty item. Issue with adjustment of cruise control acceleration left unresolved ( choice of choosing ‘economy’ setting, as shown on YouTube video, had disappeared) . Regardless, I will not hesitate to return to Secor for warranteed work. More
My recent visit-April 3, 2018. I am very pleased with the service given me on 4-3-18. I found the entire staff to be very professional and courteous, especially Jay Fulton. I am very pleased with the service given me on 4-3-18. I found the entire staff to be very professional and courteous, especially Jay Fulton. More
Best service experience Secor Subaru have delivered the best car service experience I have had in SE CT. Unfailingly polite and courteous. Prompt ride to and from work if nee Secor Subaru have delivered the best car service experience I have had in SE CT. Unfailingly polite and courteous. Prompt ride to and from work if needed and well equipped computer stations if you decide to work remotely while the service is completed. Good job all round! More
Recall I received a recall notice in the mail. I immediately called Secor and they scheduled me within a few days. The work was done in a timely and profes I received a recall notice in the mail. I immediately called Secor and they scheduled me within a few days. The work was done in a timely and professional manner. Very satisfied. More