Back

Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews

1,301 Reviews of Secor Subaru - Service Center

Sort by
April 13, 2018

I am dissatisfied with my last service visit Had a flat and needed new tires. They recommended Yokahoma because they will have less road noise. They were also more expensive. Worst tires ever. Th More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember name if service tech
April 13, 2018

Excellent service Secor Subaru electronically confirms your service appointment as well as reminds you electronically. Transportation is offered when leaving vehicle f More

by JLUCE
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 13, 2018

Worth the drive I pass another Subaru dealer to get to Secor. And I do it happily. Secor has treated me in such an amazing way I won’t go anywhere else. They have hel More

by LIFEHAPPENSCT
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 11, 2018

This is my first negative review of this department Brought problem with tire pressure monitoring light to service department attention, They diagnosed the problem but did not fix it, but charged $64.2 More

by STUART11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 10, 2018

75 k mile service I have been going to this dealership since 2002. Service is great. The entire staff is always terrific. I will continue to use Secor Subaru. More

by MBAJD1953
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 07, 2018

Over filled oil at oil change I brought my Legacy in for an oil change. I noticed that my car was idling rough and was extremely sluggish on acceleration following the oil change. More

by MICHAEL.ROBERGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Fulton
April 06, 2018

Mostly as expected Came in for 6month service for new Outback. Facilities were adequate l, but pretty spare compared to other dealerships. Despite having an appointment, More

by HALZOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not know the names of the desk personnel
April 06, 2018

My recent visit-April 3, 2018. I am very pleased with the service given me on 4-3-18. I found the entire staff to be very professional and courteous, especially Jay Fulton. More

by BURNSTRAV621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 06, 2018

Best service experience Secor Subaru have delivered the best car service experience I have had in SE CT. Unfailingly polite and courteous. Prompt ride to and from work if nee More

by DAVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 05, 2018

Recall I received a recall notice in the mail. I immediately called Secor and they scheduled me within a few days. The work was done in a timely and profes More

by SNCRAWFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
...
127
...