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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews

1,301 Reviews of Secor Subaru - Service Center

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May 09, 2018

New pads installed on rear brakes. The service department informed me that the rear brakes should be serviced very soon due to their wear. They were able to work with my schedule, allo More

by TROD1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, TJ Mallon
May 07, 2018

Excellent service & attention to detail I went in for an oil change & the service was great—personal & attentive, with a detailed explanation of what was checked etc. My car looked and ran g More

by Tanya456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Beard
May 04, 2018

Great scheduling flexibility Same day appointment for a safety check due to a pothole incident. Great care and concern what is exhibited by the service department At Secor Suba More

by THOMASMAGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ellen Kerr, Dawn Beard
May 04, 2018

Pleasant Although the maintenance took longer than expected (my car's fault), they warned me of the situation and fixed it in a timely manner. The break room More

by AngieCasillas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
May 02, 2018

Exceptionally good The very attentive and pleasant people in the Secor Subaru service department are the reason you'll find yourself back there for your maintenance need More

by LARRYJCARUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Oddo, Jay Fulton, Ellen Kerr, Dawn Beard
April 30, 2018

5 Star Service My car was due for its 30 thousand mile service. The staff was beyond kind and caring to my service needs. I have been to other Subaru service centers More

by JOANNATESSLER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Oddo, Dawn Beard
April 28, 2018

Excellent service I brought my Subaru in for an oil change and tire rotation. Jay, in the service department was very helpful and got my car in and out in under an hour More

by SHELBYMUSTANGLVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 26, 2018

Unscheduled catastrophe The transmission of my Outback packed up over a 3 day period. I dropped the car off at Secor Service on a Sunday with no appt. Thankfully, Jay arrange More

by JD10982003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
April 25, 2018

Always have a pleasant experience Employees at the service center have always been pleasant and friendly and helpful with questions. I live in RI and come to Secour for the servic More

by EDW663
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo Oddo, Jay Fulton, TJ Mallon, Ellen Kerr, Dawn Beard
April 23, 2018

Service Appointment Check in was efficient, and car was brought in for service at scheduled time. Service was completed within estimated time, even with new identified is More

by LROGERS13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
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