Secor Subaru - Service Center

Great I trust the people and the work othe Secor Subaru service department.. I felt I was treated with respect and consideration for my schedule for the da I trust the people and the work othe Secor Subaru service department.. I felt I was treated with respect and consideration for my schedule for the day whereas the Service representative Jay made every effort to accommodate me so that the service could be done in a timely manner yet my life (classes etc.) could go on. I was very happy to work with Jay Fulton and look forward to a lasting relationship with him. More

Efficient and pleasant The staff were courteous and knowledgeable. Waiting area clean, comfortable and accommodating. I was able to conduct personal business with my iPad The staff were courteous and knowledgeable. Waiting area clean, comfortable and accommodating. I was able to conduct personal business with my iPad to make use of my wait time. More

Service visit. I have been using Secor Subaru Service since 1993. They continue to be trustworthy, knowledgeable, courteous and extremely helpful. I highly recomme I have been using Secor Subaru Service since 1993. They continue to be trustworthy, knowledgeable, courteous and extremely helpful. I highly recommend their service dept. More

Friendly and accommodating Although there was a snafu with the online scheduling system, they still took my car and had it ready for me in less than an hour, vacuumed and washed Although there was a snafu with the online scheduling system, they still took my car and had it ready for me in less than an hour, vacuumed and washed. The people there are always friendly and the waiting room is very comfortable. I was able to take advantage of the work area and the free WiFi to do some work on my laptop while waiting. Secor is fantastic! More

Great service . Fast and very friendly staff. But i just want to change the screws on my heat shield bcoz it loose but they said they will replace the whole heat sh . Fast and very friendly staff. But i just want to change the screws on my heat shield bcoz it loose but they said they will replace the whole heat shield instead of just tightened it and change the screws More

Relaxing place to wait for your service. I bought my Impeza in December 2017 from Angel and just had my first service there. I highly recommend Secor Subaru! Great sales and service. I bought my Impeza in December 2017 from Angel and just had my first service there. I highly recommend Secor Subaru! Great sales and service. More

Satisfied! All folks involved in stopping the extremely LOUD “moaning” coming from my Forrester tailgate did a good job - NO MORE MOANING! Very pleased and look All folks involved in stopping the extremely LOUD “moaning” coming from my Forrester tailgate did a good job - NO MORE MOANING! Very pleased and looking forward to the 2019’s! More

slower that usual for some reason my last service was oil and filter change with an appointment. checked in @ 0820 and checked out at 1019. 2 hours for an oil change is too long to w my last service was oil and filter change with an appointment. checked in @ 0820 and checked out at 1019. 2 hours for an oil change is too long to wait. perhaps the free car wash was backlogged and caused the delay. if so, I'll opt-out of the wash next time. at the service prior to this I was over-charged about $250. I reviewed the invoice before leaving the service center and was promptly refunded when I pointed it out. (Glad I caught it). these are the first issues I have had since purchasing my car from they in 2010 and I have had ALL the service done there. Something has changed in the recent past and I hope they work out the issues. More

30,000 mile service maintenance I had a 9:00 appt for this service maintenance - Young woman took care of me promptly, got all the information, etc. Then instead of waiting in the sh I had a 9:00 appt for this service maintenance - Young woman took care of me promptly, got all the information, etc. Then instead of waiting in the showroom she gave me a loaner so I could get some of my errands done, since the appt was about 2 hours. Awesome, I had a few errands to run and I didn’t have to wait til the end of my appt. Her name was Dawn and she accommodated very well. However, I did need to replace a back windshield wiper and she passed that along to the mechanic but he did not change the wiper. So I insisted on a new wiper because I had looked at it myself and it was frayed. Now, the mechanic said he checked all the wipers and all were good. I heard him say that myself. But when the parts dept. person came out to replace the rear wiper he could see it was shot. But that wasn’t Dawn’s fault. Overall, good service. People are very friendly and very accommodating. More

Fast easy simple The overall experience was great. From the moment I got there to completion. The electronic check in and walk around vehicle was great. The service The overall experience was great. From the moment I got there to completion. The electronic check in and walk around vehicle was great. The service took the allotted time and was finished with a wash. The longe was great having a good choice of refreshments comfortable seating and television. More