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Secor Subaru - Service Center

New London, CT

4.7
1,301 Reviews

1,301 Reviews of Secor Subaru - Service Center

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July 18, 2018

Dependable Secor Subaru service is consistently good. I had an oil change and tire rotation. I had some previous service work & Jay was helpful and thorough. More

by KCALABERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
July 18, 2018

Replaced wrong part. Drivers side front seat was frayed. Was told by Secor and others that it could not be repaired due to proximity of air bag. Secor recommended slip cov More

by EDHELLENBRECHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton, Dawn Beard
July 18, 2018

Another excellent experience I had a check engine light on for a potentially serious issue. I have always been wary of service departments of other dealers that seem to come up w More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Beard
July 13, 2018

They always take great care of me! Angel took excellent care of me yesterday. Very friendly, communicative, efficient. I was very impressed with his high level of customer service. Th More

by MRUBINO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2018

Computers down Lightning strike caused computers to be down. Did oil change and tire rotation, did not do 120,000 mile service as requested. When asked if service wa More

by JOBPMD
Recommend Dealer
No
Employees Worked With
Jay Fulton, TJ Mallon, Dawn Beard, Maren Lauder
July 09, 2018

Courteous and competent. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. More

by jays53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
July 08, 2018

As usual excellent work I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with More

by IMAGE500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dawn Beard
July 08, 2018

Great Service Representative I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came f More

by MEOSBORNE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know,
July 03, 2018

Great people and service. This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you More

by HJDOESCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Mirles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Fulton, TJ Mallon, Dawn Beard
July 02, 2018

Top notch Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every More

by DAVE S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Fulton
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