1,301 Reviews of Secor Subaru - Service Center
Dependable Secor Subaru service is consistently good. I had an oil change and tire rotation. I had some previous service work & Jay was helpful and thorough. Secor Subaru service is consistently good. I had an oil change and tire rotation. I had some previous service work & Jay was helpful and thorough. More
Replaced wrong part. Drivers side front seat was frayed. Was told by Secor and others that it could not be repaired due to proximity of air bag. Secor recommended slip cov Drivers side front seat was frayed. Was told by Secor and others that it could not be repaired due to proximity of air bag. Secor recommended slip cover. Estimated parts at about $250 and installation about the same in "an hour or two." Purchased parts at $278.99. Made appointment for 7/17/18 at 8:30 am to install. Installation took almost five hours. Paid $492.93. Upon opening driver's side door noticed that seat back was still frayed exactly as it was. Request full refund or complete installation as agreed. More
Another excellent experience I had a check engine light on for a potentially serious issue. I have always been wary of service departments of other dealers that seem to come up w I had a check engine light on for a potentially serious issue. I have always been wary of service departments of other dealers that seem to come up with mystery problems requiring hundreds of dollars to fix. But during the four plus years I have been servicing my Forester at Secor Subaru, I have consistently been treated with the respect and honesty you would hope to get everywhere. So I knew I could leave the car and whatever they diagnosed would be an honestly needed repair. What a pleasure to be given the car back the next day and be told that there was no charge and only a small part was replaced. Having a service department that you can trust to do only what you really need at a fair cost takes the stress out of car maintenance. More
They always take great care of me! Angel took excellent care of me yesterday. Very friendly, communicative, efficient. I was very impressed with his high level of customer service. Th Angel took excellent care of me yesterday. Very friendly, communicative, efficient. I was very impressed with his high level of customer service. Thank you, Angel! More
Computers down Lightning strike caused computers to be down. Did oil change and tire rotation, did not do 120,000 mile service as requested. When asked if service wa Lightning strike caused computers to be down. Did oil change and tire rotation, did not do 120,000 mile service as requested. When asked if service was completed was told yes. More
Courteous and competent. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. More
As usual excellent work I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with them. More
Great Service Representative I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came f I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came for me, she remembered my two word name. She also applied a discount to my bill that I had casually mentioned receiving by e-mail. Unfortunately I didn't get her name. More
Great people and service. This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you More
Top notch Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every time. More