Secor Subaru - Service Center

Courteous and competent. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. The initial diagnosis of the problem was correct. The problem was corrected in one visit. Also the use of a loaner proved to be useful. More

As usual excellent work I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with I have taken my Subaru and past Subaru's to Secor and had nothing but excellent results. I cannot say enough about the great experience I've had with them. More

Great Service Representative I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came f I was very impressed with the service representative. I said my name when I arrived. My husband's name is on our record. An hour later when she came for me, she remembered my two word name. She also applied a discount to my bill that I had casually mentioned receiving by e-mail. Unfortunately I didn't get her name. More

Great people and service. This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you This is our first Subaru and so happy we made this choice. From the great salesman to the service dept a very happy experience. Thank you More

Top notch Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every Quick, easy, friendly. I know they will keep me on the road with no issues. Been going there for the past 8 years, 110k miles with great service every time. More

Service not as promised Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. Very disappointing experience!!!!! 2 hours to perform and oil change and rotate tires with a confirmed appointment. They said 1 hour when I scheduled. They also didn’t perform minor tasks requested nor cleaned inside of vehicle as advertised..... had to remind them to wash car as well which was performed in a hurry. I really don’t understand the value proposition here. When buying my 2018 outback they promised the world..... well I guess car sales hasn’t changed much.... lesson learned More

Great experience! I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I I brought my car in for an alignment and was going to wait for it. When they told me I needed a new strut and that was needed before the alignment, I would have been there all morning!. They found me a loaner and I was able to do all my errands before my car was ready so that my morning wasn't a total loss! More

Awesome Staff Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my serv Consistently great service and staff. I purchased my first Subaru at Secor and now my daughter has one as well as my granddaughter. I have all my service done there and have never had a bad experience. Great job Secor! More

Not Good Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisel Mechanic reported leaking head gasket and problems with the axles--barely 2 years and 20K miles since we'd paid them thousands for repairs on precisely these areas. Naturally the warranty was good for only one year. Still, I believe they should stand behind their work. After delivering this news they tried to charge us $200 for an oil change and a light bulb. Took about 15 minutes for them to find the right "code" and present a reasonable bill. For years they had the same people working at the service desk. All those guys were gone. Not sure what that means, but it did something to taint our experience. More