1,301 Reviews of Secor Subaru - Service Center
Long wait I had a 9:00 appointment and my car wasn’ Taken in until 9:50. I was only getting a 95000 mile service. Which was nothing more than an oil change an I had a 9:00 appointment and my car wasn’ Taken in until 9:50. I was only getting a 95000 mile service. Which was nothing more than an oil change and tire rotation. Didn’t leave there until 10:50 More
Replacement of shocks and struts. As (most) always, your service was great. I did have a complaint about a prior service, but Jay listened well, and made amends. I will continue to u As (most) always, your service was great. I did have a complaint about a prior service, but Jay listened well, and made amends. I will continue to use Secor in the future. More
Minimal service appointment, oil change ad tire rotation. Was easy to make the appointment, they opened on time, which was good as my appointment was for first thing in the morning. Jay, the desk person, was Was easy to make the appointment, they opened on time, which was good as my appointment was for first thing in the morning. Jay, the desk person, was very communicative and helpful. More
Always a pleasure They are very professional and courteous. They have a nice waiting area. Jay Fulton is a consummate professional and is very easy to work with. They are very professional and courteous. They have a nice waiting area. Jay Fulton is a consummate professional and is very easy to work with. More
Could of taken a nap waiting for my car! Was told to bring my car in at 2 for an oil change, got there at 1:55, was told to have a seat in the waiting area and was told it was not busy, it sh Was told to bring my car in at 2 for an oil change, got there at 1:55, was told to have a seat in the waiting area and was told it was not busy, it should be quick, and hour and half later, 3:30, I went to find out what was going on, and my car was sitting ready to go and no one called me, this is the second time this has happened, makes me so angry, ugh! More
they know how to do it right. I have my new 2018 Subaru serviced with Secor because I believe them to care about the people who purchase from them as well as keeping those people h I have my new 2018 Subaru serviced with Secor because I believe them to care about the people who purchase from them as well as keeping those people happy. The best way to do that is to keep their cars running without any problems. More
Extremely pleasant, Other Subaru waiting rooms have soft drinks available for customers. Your waiting. area is always clean and comfortable. The service writer was very h Other Subaru waiting rooms have soft drinks available for customers. Your waiting. area is always clean and comfortable. The service writer was very helpful and explained part of my warranty replacement coverage. More
23,000 mile service This was an excellent experience. I waited just under an hour to have my car serviced.' I had been told it would be an hour and they delivered. I w This was an excellent experience. I waited just under an hour to have my car serviced.' I had been told it would be an hour and they delivered. I was given a detailed explanation of the service they had done along with a written explanation. More
New Brakes Always have a good experience with the service dept. and the employees. My Forester is always ready to be picked up on time and clean! Will definitely Always have a good experience with the service dept. and the employees. My Forester is always ready to be picked up on time and clean! Will definitely purchase another Subaru from Secor. More
Had problem with noise on rt front wheel. Had noise in rt front wheel when running at about 40+ mph turning left. Not turning rt. Shop could not hear the noise. We heard it fine. Did not r Had noise in rt front wheel when running at about 40+ mph turning left. Not turning rt. Shop could not hear the noise. We heard it fine. Did not receive calls on status as requested. The new Secor Subaru has gone Corporate. Nice front face, poor shop. Looking for a new dealer. More