Secor Subaru - Service Center

30,000 mile service on a 2015 Subaru; leak in differential. Amanda in the Service Department was very accomodating in making a service appointment that was convenient for me. After leaving the vehicle, I receiv Amanda in the Service Department was very accomodating in making a service appointment that was convenient for me. After leaving the vehicle, I received a phone call reporting that a leak had been discovered in the differential. A replacement needed to be ordered, and the work would take a number of days depending on the availability of the part. I was advised that there would be no cost to me as the replacement was under warranty. I was also offered a replacement car during the repair process. Since I had plans to travel before my car would be repaired, Amanda informed that she would have the vehicle driven to my home and put in the garage according to instructions I gave her. That is how the situation currently stands. My experience was entirely positive during every aspect of my contact with Secor staff and particularly Amanda. More

Relaxing place to wait for your service. Very friendly sales and service staff at Secor Subaru. I highly recommend this dealership for the purchasing and servicing of a new or user Subaru. Very friendly sales and service staff at Secor Subaru. I highly recommend this dealership for the purchasing and servicing of a new or user Subaru. More

Love Secor Subaru I had another great service experience - very happy we bought our car at Secor Subaru! We definitely buy there again in the future. Great car and ser I had another great service experience - very happy we bought our car at Secor Subaru! We definitely buy there again in the future. Great car and service. More

Two and a half hours of wasted time I brought my car in for servicing at 9:28 am on October 11. I know that the service doesn't start when I bring it in from past experiences. However, I I brought my car in for servicing at 9:28 am on October 11. I know that the service doesn't start when I bring it in from past experiences. However, I didn't intend to spend my entire morning there. At 12;05 pm, I was notified my car was ready. It looks like from the invoice that approximately 25 minutes was spent on my car. The service advisor stated that he lost track of my car. What happened to it? All I got was a mere apology. As far as I'm concerned, when I'm ready to purchase a new Subaru, it will not be from Secor. . More

Routine Service I took my 2014 Subaru Outback in for routine service and was a little anxious when time seemed to stretch out too long. Was delighted when Jay adjust I took my 2014 Subaru Outback in for routine service and was a little anxious when time seemed to stretch out too long. Was delighted when Jay adjusted my bill for my inconvenience. Very nice! He didn't have to do that but I was pleased that he did! More

Courteous, thorough, quick as possible. Last visit was for a routine 48K service. Service department was busy as always but my Forester was done as fast as possible. As always, service was Last visit was for a routine 48K service. Service department was busy as always but my Forester was done as fast as possible. As always, service was thorough, car was inspected and potential future service issues were brought to my attention. More

35 years and counting I have been dealing with Secor since 1985 when they sold Saabs. When Saab was no more, much to my chagrin, I switched to Subaru in 2004. Since I alway I have been dealing with Secor since 1985 when they sold Saabs. When Saab was no more, much to my chagrin, I switched to Subaru in 2004. Since I always felt Secor treated me professionally and honestly I opted to stay with them. I have always been pleased with both their sales and service staff. The service man came right out as I drove up and went over again what I wanted done. After the service he gave me a printout of everything that had been checked and the results. I plan to continue with Secor. I should probably be on commission considering how many people I have referred to them through lo these many years. More

Excellent experience. Excellent service department, customer service is excellent also, a pleasure to deal with, They keep my Subarus in top shape. Have taken all my Subaru Excellent service department, customer service is excellent also, a pleasure to deal with, They keep my Subarus in top shape. Have taken all my Subarus there for service. More

Excellent service Great service. Shows you what needs to be repaired and why. Nice waiting area. Friendly and professional service. Free car wash at the end is great Great service. Shows you what needs to be repaired and why. Nice waiting area. Friendly and professional service. Free car wash at the end is great! More

If I could rate it 0 I would! Incompetent & they lie about problems with car that need fixing to make $. I brought it in for transmission issue & they said I needed wheel bearing. Incompetent & they lie about problems with car that need fixing to make $. I brought it in for transmission issue & they said I needed wheel bearing. More