Secor Subaru - Service Center

A stress free experience! Everyone was friendly and professional and willing to explain what was done to my car to my satisfaction. The waiting area is nice and there's even c Everyone was friendly and professional and willing to explain what was done to my car to my satisfaction. The waiting area is nice and there's even coffee and donuts! More

Always excellent service Secor Subaru always goes above and beyond to help me. I always recommend this dealership to everyone I know because they are a stellar dealership. Secor Subaru always goes above and beyond to help me. I always recommend this dealership to everyone I know because they are a stellar dealership. More

service with a smile secor service was so easy to deal with. I had a major repair needed on my vehicle . they kept me updated as to the progress of the repair. Also becau secor service was so easy to deal with. I had a major repair needed on my vehicle . they kept me updated as to the progress of the repair. Also because it was a major repair they gave me a loaner to use while my car was in the shop. they explained the repair in easy to understand layman's terms for us non mechanics ! More

Great Service! Great experience! Leasing a car from this dealership and the service every employee provides has me returning and recommending this dealership to my f Great experience! Leasing a car from this dealership and the service every employee provides has me returning and recommending this dealership to my friends and co-workers! More

30,000 mile service and complete auto detail. I am extremely pleased with the service I received. I needed to rent a car because this service would take a full work day - 30,000 mile service, comp I am extremely pleased with the service I received. I needed to rent a car because this service would take a full work day - 30,000 mile service, complete detailing of car, and an estimate for repair of a small dent in the car. Amanda, my service advisor, professionally made sure all went to plan. Thank you to her and all the technicians who worked on my car. It looked brand new after all was completed. More

Total satisfaction Great service. Courteous, knowledgeable service techs. Highly recommend. Wish all dealerships were this good. Consistently good customer service along Great service. Courteous, knowledgeable service techs. Highly recommend. Wish all dealerships were this good. Consistently good customer service along with honest techs. Have all my service done here. More

Buyer using services Seacor Subaru us a first class operation. Scheduling, loaner cars, service shuttle, pleasent and knowledgable staff. Car wash after service but I do Seacor Subaru us a first class operation. Scheduling, loaner cars, service shuttle, pleasent and knowledgable staff. Car wash after service but I do wish they had a quick vacuum after the wash. More

Always satisfied! This center is easy to get to. Easy to make appointment with, and are quick to return your carandvitvis clean! Love that they have a waiting area wh This center is easy to get to. Easy to make appointment with, and are quick to return your carandvitvis clean! Love that they have a waiting area where you can do work or just sit and relax and watch TV. Friendly people good service ! More

Superior Service I cannot say enough about my experience. Amanda was so helpful, knowledgeable and put me right at ease. I was able to sit comfortably in the waiting I cannot say enough about my experience. Amanda was so helpful, knowledgeable and put me right at ease. I was able to sit comfortably in the waiting area while waiting the super short time it took for my car to be assessed. Highly recommend!!! More

Unorganized and frustrating Bad customer service from start to finish. Started with distracted woman on the phone booking my appointment. Was put on hold twice and she kept spe Bad customer service from start to finish. Started with distracted woman on the phone booking my appointment. Was put on hold twice and she kept speaking to someone else while speaking to me. I didn’t trust what the girl had done so I had to call back to make sure the appointment was correct. When I got there I didn’t have all info to get a loaner and had to reschedule. Frustrating! When I went back for service they called late in the day to tell me they were backed up and had to keep the car overnight. They told me there was $2k repairs that needed to be done! Wow! At 90k miles I was shocked! I called the next morning to approve some of the work to be done and didn’t hear back. And didn’t hear. I kept waiting to hear. No phone call update. Finally I called them after 3pm and was told oh yes your car is ready. More frustration!!!!! There was confusion as to who was the right person to go over the bill. There was no customer copies of the paperwork. Was it Amanda or Jay or someone else that was dealing with my car? I was totally annoyed by this point. Overall not a good experience at all and a very expensive one. Also, the rattle in the exhaust that I was told was a missing clamp on the heat shields that had been fixed did not fix the rattle. I used to really trust this place because I bought my car here 10 years ago and wanted to make sure to have a good maintenance record. I have always used this dealer service ever since buying the car. Now, I probably won’t go back and will find a mechanic local to me that I can trust is telling me the true story, that knows who is dealing with my car when I arrive and will probably be cheaper. More