Secor Subaru - Service Center

Professional company to do business with. Secor keeps both of our Subarus in top running shape, and the employees keep us updated with phone calls. Secor keeps both of our Subarus in top running shape, and the employees keep us updated with phone calls. More

Engine light said time for maintenance Waited for car and when car was done, paid the bill, got in car and when started, the same message appeared Engine light came on and said Time for Mai Waited for car and when car was done, paid the bill, got in car and when started, the same message appeared Engine light came on and said Time for Maintenance?? Since I hadn't even left the parking lot, went back inside. Amanda Easom came out and was able to reset so the light shout not come on again until the next time for service. Thanks, Amanda😊😊 More

Easy Peasy I made an appointment to get brakes put on my '14 crosstrek. They called to tell me they had earlier time slots open and got my breaks done before the I made an appointment to get brakes put on my '14 crosstrek. They called to tell me they had earlier time slots open and got my breaks done before they closed so that I could be safe in the weekends storm. More

Warranty work on multi-media display Quick&Efficient once the replacement part was available,but having to wait 4 weeks with no display ,maps, radio was inconvenient.Blame that on Subaru Quick&Efficient once the replacement part was available,but having to wait 4 weeks with no display ,maps, radio was inconvenient.Blame that on Subaru not Secor. More

Service from Secor Volvo,New London, CT A++ The service provided by Secor Volvo of New London, CT exceeded any expectations! I was ill so a service person came to my home in Madison and picked u The service provided by Secor Volvo of New London, CT exceeded any expectations! I was ill so a service person came to my home in Madison and picked up my Volvo, left a loaner car, reminded me I was still under warranty, brought my car back with all service completed perfectly and drove the loaner car away. Wow! Thank you sooo much, Secor ! I am a dedicated and very grateful customer!!! More

Excellent service Brought our 2009 Outback in for diagnosis of a vibration problem. Service department was very helpful with advice and suggestions. Having the vehicle Brought our 2009 Outback in for diagnosis of a vibration problem. Service department was very helpful with advice and suggestions. Having the vehicle fixed there. More

It was very good. They did a great job.It was done in a reasonable amount of time and they kept me informed as to what they were doing. They did a great job.It was done in a reasonable amount of time and they kept me informed as to what they were doing. More

very professional I wasn't out of my car when a service person greeted me, took the particulars of my visit and told me to wait in the waiting room. They were vey fast I wasn't out of my car when a service person greeted me, took the particulars of my visit and told me to wait in the waiting room. They were vey fast and efficient. More

Subaru Remote Starter Installed Dropped off my 2018 Outback in the morning. Prearranged loaner all set. Had already purchased the remote starter kit several weeks ago. Service call Dropped off my 2018 Outback in the morning. Prearranged loaner all set. Had already purchased the remote starter kit several weeks ago. Service called within 2.5 hours to come pick up the car. Associate explained in detail how to operate the remote starter and answered several questions for me. Also John Donovan clarified a question regarding the new fob. Great place for Subaru service. Everyone wanted to make sure the job was done correctly and in the time promised. Can't see any reason to take my Outback anywhere else for service/parts! More

Once I get my car will need a new place to service it I brought my car in for a 120,000 mile service almost 2 weeks ago and I still do not have it back. 1. Poor communication. I do not know when I will g I brought my car in for a 120,000 mile service almost 2 weeks ago and I still do not have it back. 1. Poor communication. I do not know when I will get my car back. 2. Charged me for the service without giving me back my car. 3. I call and they do not call me back. 4. They gave me a loaner which is the only positive that I have. More