Secor Subaru - Service Center

Service was exceptional Couldn't of gone any better. Lauren was great to deal with. Professional and courteous, plus free car wash. Did everything they said they would do. Hi Couldn't of gone any better. Lauren was great to deal with. Professional and courteous, plus free car wash. Did everything they said they would do. Highly recommend. More

Quick and easy This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . More

Went out of their way to bring a loaner car to my workplace! Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was going to take longer than expected. More

Perfection I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour More

Peace of Mind I had just come back from a trip to Maine during bad weather and thought my breaks were not behaving properly. When I called and asked for an appointm I had just come back from a trip to Maine during bad weather and thought my breaks were not behaving properly. When I called and asked for an appointment that day, Jay Fulton made Room in a busy scheduled day to fit me in. Turns out my ABS breaking system had been working extra hard in the bad weather and my breaks were fine. I felt silly for bringing the car in, but Jay assured me that he would rather fit me in and find that it was nothing, than have me get into an accident. Can’t thank him enough. More

Excellent service Service was friendly, competent and efficient. Everything was explained clearly and showed excellent knowledge when answering my questions. I was ve Service was friendly, competent and efficient. Everything was explained clearly and showed excellent knowledge when answering my questions. I was very pleased with Secor Subaru service. More

Quick, went as planned Was called about airbag recall. Subaru called ahead to make an appointment, had a loaner car ready for us, and did the job just under estimated time o Was called about airbag recall. Subaru called ahead to make an appointment, had a loaner car ready for us, and did the job just under estimated time of service. More

First check after three months Car was taken right on time. Staff very pleasant and welcoming. Oil changed, tires rotated, and safety check of everything on the list. Pleasantly s Car was taken right on time. Staff very pleasant and welcoming. Oil changed, tires rotated, and safety check of everything on the list. Pleasantly surprised to find car washed too ! A big thank you for honoring a first oil change for free. Just after purchase my front license plate and holder fell off in New York state. I stopped at a New York dealer and they reattached it saying the screws were too short. When we notified Secor Subaru of the incident they wanted to investigate the problem and promised a free oil change for my trouble. This was honored without an issue. Thank you ! More

Very fast, high quality service I visit the Secor Subaru in New London on a regular base to service my car, and not just this visit, but always it is very high quality service. Thank I visit the Secor Subaru in New London on a regular base to service my car, and not just this visit, but always it is very high quality service. Thank you! Olga More

Service Recall Service was prompt and completed as promised. Loaner were clean and available on my schedule. I wish they had a better choice of healthy snacks in the Service was prompt and completed as promised. Loaner were clean and available on my schedule. I wish they had a better choice of healthy snacks in their waiting room. More