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1,302 Reviews of Secor Subaru - Service Center
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March 27, 2019
Quick Service I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought h I received a recall notice on my passenger-side airbag. The dealer I purchased my car from was booking into mid-June so I called a friend who bought his Subaru at Secor. He had just made an appointment for the following Monday. I called and got an appointment for 3/26/19! Yesterday, I drove from my home in Portland and had my airbag replaced by Secor’s team. The job took less than 3 hours and I waited in their comfortable waiting room/work area. Thank you, Secor! More
by Jane
Verified CustomerEmployees Worked With
Lauren McGloin
March 26, 2019
Routine Service My 2016 Forester was in for routine servicing - oil change, tire rotation, etc. The experience was very good - from the express check in, coffee and N My 2016 Forester was in for routine servicing - oil change, tire rotation, etc. The experience was very good - from the express check in, coffee and Netflix in the lounge, to a clean car and check out. My service rep was very knowledgeable concerning my vehicle and what had been done. Thanks to the whole crew. More
by Peter H
Employees Worked With
Jay Fulton, Lauren McGloin
March 25, 2019
Airbag recall/oil change The work was done in a very timely manner. During inspection found brake problem, they took care of all three problems on a very busy day. I have al The work was done in a very timely manner. During inspection found brake problem, they took care of all three problems on a very busy day. I have always had good service. More
by RICHLINROMAN
Employees Worked With
Lauren McGloin
March 22, 2019
Fast and courteous service! The best service I've had! It was VERY quick, and very very Courteous. My service Rep was Lauren, and I had brought my Subaru in for a pretty tedious The best service I've had! It was VERY quick, and very very Courteous. My service Rep was Lauren, and I had brought my Subaru in for a pretty tedious repair- it needed a new Torque Converter. I expect the car to be out for at least a week, but they ordered the part, got it shipped, and fixed it a day later! The entire time my service advisor was super courteous, kept me in the loop, and really did everything she could to get me the best price. Would recommend- this experience was AMAZING!! More
by Joseph Salcedo
Employees Worked With
John Donovan, Lauren McGloin
March 21, 2019
The Staff Listens Facility is clean and efficient. Lauren listened carefully to my concerns, and followed up with a full report when work was completed. They even washe Facility is clean and efficient. Lauren listened carefully to my concerns, and followed up with a full report when work was completed. They even washed my car! More
by Artsgirl
Employees Worked With
Lauren McGloin
March 18, 2019
Awesome!!! As always I received the service I expect from your dealership. I want the thank Dan Mirles for setting me up with a loaner car. I have faithfully As always I received the service I expect from your dealership. I want the thank Dan Mirles for setting me up with a loaner car. I have faithfully taken my Subaru for all maintenance and scheduled service. This time I could not just be dropped off, I needed a car due to the fact my Father is on dialysis and I am in training and a need a car 24/7 at this time. I was way behind in my scheduled service and needed to get my car in. Service stood by your policy of not providing loners, my only option was to go to Jiffy-lube. After explaining my situation to Dan, he provided me with a loner. More
by W.LECLAIR
March 14, 2019
Service was exceptional Couldn't of gone any better. Lauren was great to deal with. Professional and courteous, plus free car wash. Did everything they said they would do. Hi Couldn't of gone any better. Lauren was great to deal with. Professional and courteous, plus free car wash. Did everything they said they would do. Highly recommend. More
by D.CAPORALE
Employees Worked With
Lauren McGloin
March 14, 2019
Quick and easy This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . This was a recall and it set well .. I was in and out in an hour , and spent the time in the waiting room drinking coffee . More
by LOUISANDTHEFISH
Employees Worked With
Amanda Easom
March 14, 2019
Went out of their way to bring a loaner car to my workplace! Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was Started off with lack of communication but redeemed themselves by keeping me informed and even dropped off a loaner car to my workplace as my car was going to take longer than expected. More
by Sharon
Employees Worked With
Jay Fulton, Lauren McGloin
March 14, 2019
Perfection I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour I needed a recall service and succeeded to make an instant appointment. I got a welcome reception and a promised waitime of about half an hour More
by WBUDDING
Employees Worked With
John Donovan
