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Sebring Toyota

Sebring, FL

4.2
999 Reviews
Call Dealership (863) 658-4834
View Awards

404 US Hwy 27 N

Sebring, FL

33870

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999 Reviews of Sebring Toyota

December 16, 2021

Johnny is always so accommodating. We really appreciate him taking the time to hear us and research to find the answer for our continued concerns. More

by Gilda
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Gonzales
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Dec 16, 2021 -

Sebring Toyota responded

Thank you for the kind words for Johnny and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Alan Jay Toyota Team

December 16, 2021

I made my appointment a week before the service. When I arrived the service person was polite, and efficient. My vehicle service was completed on time. More

by Curt.ivy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
Report | Print
Dec 16, 2021 -

Sebring Toyota responded

Thank you for your business and this review, Curt. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alan Jay Toyota Team

December 13, 2021

They did a great job on my husband truck was very nice and informative and helpful More

by TMCLARK1952
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alvarado
Report | Print
Dec 13, 2021 -

Sebring Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Alan Jay Toyota! Alan Jay Toyota Team

December 13, 2021

Friendly knowledgeable staff, always excellent service, timely reminders when service is due, no high pressure for items or service that is optional. More

by fhjr13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
Report | Print
Dec 13, 2021 -

Sebring Toyota responded

Thank you! Chris and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Alan Jay Toyota. Alan Jay Toyota Team

December 11, 2021

I found there staff to be very helpful and friendly.there waiting room is nice and spacious, very clean as well is there bathrooms. More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
Report | Print
Dec 12, 2021 -

Sebring Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alan Jay Toyota Team

December 10, 2021

Oil change is taking much longer than 75 minutes the service rep said it would take More

by Sheldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Erik Alvarado
Report | Print
Dec 10, 2021 -

Sebring Toyota responded

We are sorry to hear that your experience with us was less than satisfactory, Sheldon. Please contact us at your earliest convenience so that we can learn more about your recent visit and move forward in a positive direction. Sincerely, The Alan Jay Toyota Team

Dec 13, 2021 -

Sheldon responded

I will probably not return to this dealership due to unvaccinated and unmasked employees waiting on customers.

Dec 13, 2021 -

Sebring Toyota responded

I wanted to apologize to you for your experience at Alan Jay Toyota, Although there is no requirement for our team members to be vaccinated most of our employees at Toyota have been. We do indeed have a mask policy and I sincerely apologize that the team members you came in contact with were not wearing masks during your most recent visit. I do want to thank you for bringing this issue to my attention we will do a better job with our policy. I also wanted to recommend for your next oil change we can personally pick up your vehicle provide you a loaner vehicle at no cost to you. I will also include your scheduled service. Thanks again for letting me know! Sincerely, Nick Salerno General Manager Alan Jay Toyota

Dec 14, 2021 -

Sheldon responded

I come here once per year for the winter and schedule an oil change while I am here. I appreciate the notice on the engine air filter and I replaced it.

December 10, 2021

Very clean waiting room. They did work as needed and on time. Very friendly staff. More

by annboberick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
Report | Print
Dec 10, 2021 -

Sebring Toyota responded

Ann, thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. We look forward to working with you again soon! Sincerely, The Alan Jay Toyota Team

December 10, 2021

Customer friendly, seemed anxious to please, car was returned washed and vacuumed , checked with me before any work was done More

by Dkeller13617
Recommend Dealer
Yes
Employees Worked With
CHRIS BATEMAN
Report | Print
Dec 10, 2021 -

Sebring Toyota responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Alan Jay Toyota Team

December 09, 2021

Great! Service was professional and reasonable time. The waiting lobby is very equipped. It was great to work off their wifi and have my morning coffee while I waited for my car to be maintenanced. More

by Jmrosario1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pedro Rosado, Erik Alvarado, Johnny Gonzales, CHRIS BATEMAN
Report | Print
Dec 09, 2021 -

Sebring Toyota responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Alan Jay Toyota Team

December 09, 2021

Skill and knowledge of product greatly appreciated. All staff willing to help with any concerns. More

by clb1919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Walton, Joseph Hernandez
Report | Print
Dec 09, 2021 -

Sebring Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Alan Jay Toyota Team

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