Seattle MINI

I just bought a new car there so my experience does not yet cover their service department (thus the N/A above)... but the sales experience was hands-down the best I have ever had when buying a car. The s yet cover their service department (thus the N/A above)... but the sales experience was hands-down the best I have ever had when buying a car. The sales guy (Terry Hogan) was very easy going and laid back - no sleazy tactics - no high pressure tactics... he just came across as a regular, honest guy. It was the first time I can say I enjoyed the car buying experience. I got the car for MSRP... without haggling. That's fairly incredible considering the car I bought and the fact that the MSRP is a very reasonable price for it. If the service department turns out to be as good as the sales department, I'll consider this the best car dealership I've ever encountered. More

My overall buying experience from Seattle MINI was positive. Things worth noting… As with most MINI dealerships, there was very little wiggle room for negotiating - compared to Honda, Toyota, Subaru, positive. Things worth noting… As with most MINI dealerships, there was very little wiggle room for negotiating - compared to Honda, Toyota, Subaru, VW etc… With my last five new car purchases, all were below, at, or within $200 of invoice. Not possible with Seattle MINI – I tried! My sales person was helpful and reasonably honest. He helped make the car buying experience, from initially ordering to taking delivery, go smoothly. Beware of the Costco "Discount". • Initially promised $500 off MSRP during first dealership visit for joining Costco Auto • Changed to $1,600 over invoice Costco Discount on second visit while purchasing car • What actually happened o After agreeing to $1,600 over invoice price - o Paperwork was drawn up and $350+ in misc. dealer fees were added to invoice o $1,600 increased to $1,956 after added dealer fees o MSRP over invoice difference = $2,085 vs. Costco Discount over invoice difference = $1,956 Total savings = $129 More

I've purchased two MINIs in the past four years. I love my car but it's the VIP service I get at Seattle MINI that keeps me coming back. My most recent visit to Seattle MINI involved me stopping by while my car but it's the VIP service I get at Seattle MINI that keeps me coming back. My most recent visit to Seattle MINI involved me stopping by while I was in the area to order snow tires. Raychel in the service department was able to squeeze my Countyman into the service schedule right then to have my new snow tires installed immediately. I was expecting to have to order the tires & wheels and schedule a future service appointment for install. I appreciate the efforts of the parts department & Raychel in service which resulted in me being ready for ski season all with one stop. Plus I left with a freshly washed car. Totally happy & ready for the slopes in my 2011 Countryman. More

My experience with Seattle Mini has always been outstanding to include my most recent visit a week ago. While my mini was being serviced, I received detailed communications regarding my repair opti outstanding to include my most recent visit a week ago. While my mini was being serviced, I received detailed communications regarding my repair options. As busy as Seattle Mini is, I felt I was treated as though I was their sole customer. It is this customer attention that makes me continue to go back to Seattle Mini. I always leave Seattle Mini with a smile on my face which has to be attributed to their attention to their customers and positive atmosphere throughout the dealership. More

This dealer is GREAT! What makes it great are the people. My service advisor is Rachael Gainey, she's a sweetie. Alway a smile, always polite, just a pleasure to deal with, regardless of the news on the car. My service advisor is Rachael Gainey, she's a sweetie. Alway a smile, always polite, just a pleasure to deal with, regardless of the news on the car. Their service team is fantastic. Got to know several of the wrenchs and always willing to work with a gear head & try to explain what's going on. There is a local MINI Club, and this dealer WORKS with the club to make thing easier for a small club to function and provide it's members events, weather technical or social. Cheers1 More

Our dealings with Seattle MINI have been very satisfying since their opening 2 years ago. We bought our first MINI in 2006 from NW MINI, our second from a private individual in 2007, and our latest (the Co since their opening 2 years ago. We bought our first MINI in 2006 from NW MINI, our second from a private individual in 2007, and our latest (the Countryman) from Seattle MINI. We have had nothing but a good experience with the people at Seattle MINI. They continue to offer outstanding services and evolve to meet market demands. The personalized delivery service is a great! They also have been active and generous supporters of the local MINI club (www.psmini.org) More

We started going to Seattle MINI for Service with our 2004 Mini we bought from another dealer. We were impressed with the attentive staff the moment we walked through the door. We have been offered a l 2004 Mini we bought from another dealer. We were impressed with the attentive staff the moment we walked through the door. We have been offered a loaner MINI every time we bring our car in for service. When it came time to look for our 2nd MINI we knew there was no place we would rather purchase from than Seattle MINI. The buying experience alone has us looking to buy our 3rd MINI from them too. There was no pressure, just mounds of information and questions answered. While in the dealership, we felt as if we were their number one customers and they took every opportunity to make the experience quick and pleasant. If you want to have a completely exceptional car buying experience, you won't regret stopping by Seattle MINI! More

I recently purchased a previously owned car from Seattle Mini and had a great experience. Robert, my salesperson, was professional, knowledgeable and patient. I am the type of person who asked slot of que Mini and had a great experience. Robert, my salesperson, was professional, knowledgeable and patient. I am the type of person who asked slot of questions and try's to look at every detail and this did not phase Robert. I appreciated that. Damon, the finance guy, was great to work with as well. His demeanor was friendly and helpful. He even got me a lower rate than I expected! Not only did he take care of the financing paperwork but also gave me some much appreciated tips on the car I purchased. Overall, I felt really good driving away from Seattle MINI. It was a positive car buying experience. More

Friendly, competant dealer that cares. When a fellow Mini Club owner had a mechanical problem at the start of a ten day Club tour to Las Vegas in 2010, the dealer had his car repaired and back on the ro Mini Club owner had a mechanical problem at the start of a ten day Club tour to Las Vegas in 2010, the dealer had his car repaired and back on the road that evening, even though it was a Saturday and the dealerships service department was closed. They have been eager to find out what our needs were, and fullfill them. If they had been in business when we ordered our Mini, we would have bought it from them. More

The dealership as a whole is very friendly and very fair. They go out of their way to be helpful both in sales and service. This is our second MINI and we support this dealership with our money by buying fro They go out of their way to be helpful both in sales and service. This is our second MINI and we support this dealership with our money by buying from Seattle MINI. Seattle MINI also supports the local MINI motoring club. (Puget Sound MINI Motoring club) psmini.org More