Seattle MINI

I went into the dealership knowing what I wanted, and didn't get an unwanted sales pitch, just friendly help and answers to any questions I had. Price was firm due to demand for vehicle, but trade-in va didn't get an unwanted sales pitch, just friendly help and answers to any questions I had. Price was firm due to demand for vehicle, but trade-in value was very fair. No Complaints. More

Kay was amazing! She helped me right away and made me feel like valued customer rather than just another sale. I enjoyed working with her and I intend on coming back to her for years to come. Thank you K feel like valued customer rather than just another sale. I enjoyed working with her and I intend on coming back to her for years to come. Thank you Kay! More

Our purchase experience was excellent because Dave was honest and clear through the purchase of the Mini. He was very helpful about what options would be good and not so good for us. Dave was the perfec honest and clear through the purchase of the Mini. He was very helpful about what options would be good and not so good for us. Dave was the perfect gentleman, affable, friendly and knowledgeable. We came away wanting to be life-long friends with Seattle Mini and David Wolf. More

Excellent experience. Professionally handled all my paper work and questions. Second Mini I have bought. Called a few days later with a follow-up as to how things are going. Explained about license t paper work and questions. Second Mini I have bought. Called a few days later with a follow-up as to how things are going. Explained about license tabs being installed when they come in. Went thoroughly over the car features and I feel I could phone with any questions. This questionaire is not user friendly. Logging in is impossible More

I had never owned a new car in my life, and had in fact been driving the same car since 1987. I test drove a Mini, at a family members request, and WOW! Totally loved the car, and that is saying somethin been driving the same car since 1987. I test drove a Mini, at a family members request, and WOW! Totally loved the car, and that is saying something. Just to make sure, I test drove 15 other different cars. (Yes, you read that right. It was a long month of weekend test drives.) Went back to Mini and then test drove all the available cars on the lot, testing different body styles and motors. The dealership did not have the car I thought I eventually would want to buy on the lot, so they had it brought in from elsewhere, just for me to test drive. Smart move because that's the one I ended up getting. Every time I went in they were friendly, and happy to see me, and although I ended up working with Michael for the most part, the other sales staff members were great and fun as well. I went on test drives on the freeway, through the local neighborhood and even to a big name chain coffee drive thru! I just had a blast. When the car was ordered to my exact specifications, I got great updates on the progress and pictures from Michael of my car as it came in to the lot, during the January snow event. I can honestly say that financing was a breeze here, and overall I give these folks two thumbs up, and an '11' on a scale of 1 to 10! I have had the car for about three weeks now, and I'm looking forward to going back to get my plates just to say to these nice people again. Best experience getting a new car. EVER. More

My experience with Mini Seattle was perfect. I have been going there for a few years to get my mini serviced and just recently purchased a new one and the experience was smooth and effortless on my part. I going there for a few years to get my mini serviced and just recently purchased a new one and the experience was smooth and effortless on my part. I reccomend Mini Seattle to anyone who is looking to get a new or used mini or to get a mini they already have serviced. The salesman, finance department and the front desk were all very friendly and made my experience even better. thank you! I love my car :) More

I setup appointment for items to be replaced and was told a certain amount and time frame and neither were correct. Service rep was rude and very cocky. I paid good money because MINIs aren't cheap and got h a certain amount and time frame and neither were correct. Service rep was rude and very cocky. I paid good money because MINIs aren't cheap and got horrible service for what I paid for. More

I went to seattle mini because it was the closest one to me. At the end of my experience I would have driven an hour to get the customer service I recieved from this staff. Everyone was outstanding! I work me. At the end of my experience I would have driven an hour to get the customer service I recieved from this staff. Everyone was outstanding! I work in retail so I know the importance of great customer service and this location had it all. They were more than accomidating, wanted the best deal for me and my new mini, were polite and willing to go above and beyond (even though it was superbowl sunday), and I left feeling like I could go in there any day and they would remember me and my car. By far the best car buying experience I have ever had and recommend it to anyone. Big thanks to David with helping me find the right car and to Michael for getting all the finance paperwork done so easily! Great job Seattle MINI! Thanks so much, I LOVE MY MINI!!!! More

I had planned to trade in my 09 mini for something new as my 3 year re-finance deadline was fast approaching. While in Seattle mini for service on my wife's car, we casually asked Mr. Wolf how we can go abo my 3 year re-finance deadline was fast approaching. While in Seattle mini for service on my wife's car, we casually asked Mr. Wolf how we can go about trading my car in in the future. He went into salesman mode and within 20 minutes found a car I liked and had me lined up to trade mine in at 0 cost to me the next day. I thought maybe I would owe a bit on my current loan, but Mr. Wolf found out that the new loan would take care of the first one, and it would be like starting over with a new car (one that I really liked). While crunching numbers for me, we found out from the service dept that my wife would not be getting the loaner car she was told she would get over the phone. After casually voicing her disappointment, Mr. Wolf worked out a deal with the sales manager and has us in the brand new coupe with the dealer plates as an "overnight demo." He also did some magic and got me bonnet stripes and rubber floor mats for my new car. It was ready for me the very next day. He went way far beyond what I would expect from a dealer and I could NOT be happier!! More

My car was totaled so I went to a few dealerships around Seattle but when I went to Mini I felt at home. It started when Damon confirmed my appointment online -- something I thought was very professional. T Seattle but when I went to Mini I felt at home. It started when Damon confirmed my appointment online -- something I thought was very professional. Then I had a warm greeting at the front desk, and they knew I was coming. I met with David Wolfe who is adorable and patient and professional. They let me bring my dog in and she was given dog treats, water, and tons of affection. She even fell asleep under the finance manager's desk. The dealership is well-designed and a fun place to hang out. Hats off to Mini for creating a great experience for me. More