Seattle MINI

5 stars - Exceptional Customer Service from Start to Finish! I can't speak highly enough of Kelli Daniels and the team at Seattle Mini. From the moment I stepped onto the lot, Kelli provided outstand Finish! I can't speak highly enough of Kelli Daniels and the team at Seattle Mini. From the moment I stepped onto the lot, Kelli provided outstanding customer support that truly set Mini apart from competitors like BMW and Mercedes. Kelli's expertise shone through during the vehicle demo, where she thoroughly showcased the Mini's features and capabilities. Her knowledge and enthusiasm for the brand were evident, making the experience both informative and enjoyable. What really impressed me was how Kelli and her her manager Chris handled the pricing and buying process. Despite my need to travel out of the country during the purchase, they made everything incredibly seamless. They efficiently managed all the approvals and paperwork, ensuring a smooth transaction even with me being away. The delivery process was equally well-executed, with the team going above and beyond to accommodate my schedule. Their commitment to customer satisfaction was evident at every step. This exceptional level of service ultimately influenced my decision to choose Mini over other luxury brands. Kelli and the team's dedication to customer care exemplifies why personalized, attentive service can make all the difference in the car-buying experience. If you're in the market for a new vehicle, I highly recommend visiting Seattle Mini and asking for Kelli Daniels. You'll experience top-notch customer service that goes far beyond just selling a car. More

IT'S ALL ABOUT THE PEOPLE ! !! Wife & I received the apotome of great service & a fine buying experience from all involved. Kelli, an advisor, set our appointment while Ben, anot !! Wife & I received the apotome of great service & a fine buying experience from all involved. Kelli, an advisor, set our appointment while Ben, another advisor, showed the car & answered our questions. Chris, the sales manager made us a deal that we could not refuse & Jay the finance manager made a simple presentation of products & completed the paperwork. All in all, a simple, pleasant process & we drove home in our new (preowned) MINI. Thank you, all, for the excellent experience. More

Quick and friendly service. High quality technical assistance. Clean and professional waiting areas. Gigi was great. High quality technical assistance. Clean and professional waiting areas. Gigi was great. More

Very attentive, very professional. They were precise on all the needs of the mini. Showed us that our mini needed new front tire. We were well pleased. With professional service. Will They were precise on all the needs of the mini. Showed us that our mini needed new front tire. We were well pleased. With professional service. Will be there next September. More

Completed a two year service recently; car was ready on time. I appreciated the video walking through the inspection. time. I appreciated the video walking through the inspection. More

Wonderful service. Wonderful salesman. John went over and beyond to help me get my dream mini. Thank you so much. Wonderful salesman. John went over and beyond to help me get my dream mini. Thank you so much. More

We just bought the car of our dreams at Seattle MINI. The car is the most magnificent vehicle we have ever driven. But beyond that, working with Mike Sylvan made the buying experience an absolute pleasur The car is the most magnificent vehicle we have ever driven. But beyond that, working with Mike Sylvan made the buying experience an absolute pleasure. We never felt pressured into making a decision. Mike is all about informing, listening, responding, explaining, and being all around helpful. An honest and friendly guy with integrity who is excellent at helping his customers make their best decisions! Thank you Mike! More

Lauren was very professional and efficient. Set me up with a sales person to synch my new I phone on the way out the door. Set me up with a sales person to synch my new I phone on the way out the door. More

Ben Cavalos in sales was great -- helpful and informative without pressuring me, friendly, professional, and generally made it a good car buying experience. without pressuring me, friendly, professional, and generally made it a good car buying experience. More

Very attentive to their customers. Nice people and clean dealership. Customers are main priority to Mini. Nice people and clean dealership. Customers are main priority to Mini. More