Chrysler Dodge Jeep Ram of Seattle - Service Center

Really enjoyed working with the staff at Seattle Jeep. Was able to get my jeep in and looked at within a short amount of time. Very professional and friendly! Was able to get my jeep in and looked at within a short amount of time. Very professional and friendly! More

Efficient and fast service. The person checking me in was great setting expectations and keeping me informed. The person checking me in was great setting expectations and keeping me informed. More

Always present. Courteous and knowledgeable. Good communication when sharing details of the work, past and present. Courteous and knowledgeable. Good communication when sharing details of the work, past and present. More

Took way longer than expected Over a month for repairs Service writer the second one was awsome Service writer the second one was awsome More

The care with which my car and I are treated is above and beyond what o would normally expect!! James is professional and courteous and does you all proud to represent your company! He remembers us from the beyond what o would normally expect!! James is professional and courteous and does you all proud to represent your company! He remembers us from the day we bought my 2011 jeep and is delightful to deal with!! More

Couldn’t get a hold of service after 4 calls. Recommended services were not provided n line with owner’s manual recommendations. I am fine with recommendations not being in line with service inte Recommended services were not provided n line with owner’s manual recommendations. I am fine with recommendations not being in line with service intervals if I can get a hold of a service advisor to help me understand the needs. All I got was a web page with instructions to yes/no each line item. If you are asking me to spend $1000 to change 6 spark plugs 30k miles before the recommended service interval in the owners manual then I need a reason from someone to do it. More

Noah was very professional and easy to work with. Made my experience effortless and uncomplicated. Made my experience effortless and uncomplicated. More

Generally a good dealership, but I have only dealt with service department. The 3 star rating is because they are extremely tough to get a hold of on the phone. I had my oil changed and afterwards, I kep service department. The 3 star rating is because they are extremely tough to get a hold of on the phone. I had my oil changed and afterwards, I kept getting a message on my dash "oil change required". I called three times to ask about resetting this, left two messages, and, as of this writing, I am on hold with an AI lady repeatedly saying, "Thank you for your patience". The very next day, I got a message from Jeep telling me that my car needed servicing. This is not a good way to conduct a service based business. More

Good communication from Eliza and Sage, keeping me informed about the progress of the maintenance of my Jeep. A technician both found and fixed an annoying rattle. informed about the progress of the maintenance of my Jeep. A technician both found and fixed an annoying rattle. More

Vibienne was great. Attentive and a great service rep to work with. She answered all of our questions and got our Wrangler serviced very quickly. Attentive and a great service rep to work with. She answered all of our questions and got our Wrangler serviced very quickly. More