Chrysler Dodge Jeep Ram of Seattle - Service Center

Seattle Jeep keeps good maitenance records for each of my pick-ups, a 2007 Dakota, and a 2006 RAM 2500 MegaCab. pick-ups, a 2007 Dakota, and a 2006 RAM 2500 MegaCab. More

Noah was great! the rest of the staff very poor and had very little respect for the situation I was trying to have done through there parts department the rest of the staff very poor and had very little respect for the situation I was trying to have done through there parts department More

I was told the recall would take 2-21/2 hours. I dropped the car off at 9 and was told at 1:00 it was ready. I asked for a shuttle to pick me up, I am 5 minutes away and waited an hour and 15 minu I dropped the car off at 9 and was told at 1:00 it was ready. I asked for a shuttle to pick me up, I am 5 minutes away and waited an hour and 15 minutes so I had to have a neighbor drive me because I had to pick up my kids from school. I sent multiple texts asking where the shuttle was because I needed to pick up my kids and it took 40 minutes for a response. I was not informed there would be a delay. My car was not finished, the cover was not closed and there was a wire unconnected and dangling when I picked it up. I tracked my car and saw it was not serviced until 2 hours after I dropped it off and it was obviously finished earlier because the car was extremely hot from sitting in the sun. When I arrived to pick it up it took 10 minutes to get my car delivered to me. The whole experience was infuriating and the lack of concern was noticed. I seriously have no desire to bring my car back here or buy another car here. (BTW we bought 2 last year) so these are the experiences that get repeated instead of even receiving moderate service, I honestly don’t even know if the recall was completed because I was not provided any paperwork. Treat your customers with respect and keep them updated if there is a delay. I had no idea my car would be gone all day and had my kids waiting for me to pick them up because it took so long. The driver apparently came to pick me up after I had to ask my neighbor to drive me I have pictures of how my car was delivered and you should have a record of the text messages, if not I do. More

Great experience! Scheduling was easy, service was quick, and my car was ready right on time. Standard maintenance and oil change done efficiently. Highly recommend! Scheduling was easy, service was quick, and my car was ready right on time. Standard maintenance and oil change done efficiently. Highly recommend! More

I am very satisfied with the Service and the way our service advisor attended to us. service advisor attended to us. More

I like the way I’m treated every time. Good service and not complaints at all. Good service and not complaints at all. More

Noah is great to work with; always friendly and professional. He keeps us informed of progress and helps me to understand the issues. professional. He keeps us informed of progress and helps me to understand the issues. More

Selina is amazing, helpful, and dependable. She helped me out with my RAM 1500 when I needed it the most! She helped me out with my RAM 1500 when I needed it the most! More

All the staff are helpful and will work with you if your rep is away from their desk rep is away from their desk More

This dealership provided excellent and timely advice and service on my Jeep Cherokee. I was pleased with their attention to detail and their responsiveness. I will gladly refer others to use them. service on my Jeep Cherokee. I was pleased with their attention to detail and their responsiveness. I will gladly refer others to use them. More