Seattle Hyundai - Service Center

I give it 2 stars to be fair. I came in for an oil change which should have been the usual $120.00 & instead I got bombarded with additional "services" I was strongly urged I need I came in for an oil change which should have been the usual $120.00 & instead I got bombarded with additional "services" I was strongly urged I needed by Mr. Trevine "Keith" Fernando or Keith as he liked to be called. In a total of trying to get me to spend a grand total of over 2600 dollars! And had I said "yes" they wanted the car overnight. I take great care of my car. I always keep the tank on full or never under a half a tank. I keep up on the maintenance & oil changes as needed. So either the previous employees that I've been seeing have grossly neglected to tell me I (needed) these various services or I was seriously taken for a ride this time around in going back with the new staff. Either way, I'm NOT happy about the unexpected expenses or the lack of communication. Sad to say the Yelp reviews aren't that great about this location either in which I was sure to leave one there as well. Hyundai Of Seattle needs to do better, this is NOT a good look. More

They always give my car an awesome service, they are very kind and explained everything about the service your car need. kind and explained everything about the service your car need. More

Very helpful and prompt to return car. The agent was friendly and explained everything well The agent was friendly and explained everything well More

I been a customer since 2011 and I wouldn't think about going anywhere else. going anywhere else. More

Nice staff with great customer service. Clean lobby with nice coffee. Informative employee with nice smile Clean lobby with nice coffee. Informative employee with nice smile More

Missed part required for recall service and was unable to answer questions I had about the car. Additional appointment now needs to be scheduled. answer questions I had about the car. Additional appointment now needs to be scheduled. More

They did not check my battery which failed two days later. Marco was pleasant and helpful and showed me how to install safety bar (to avoid theft). It was hard to schedule service. Even though I lef later. Marco was pleasant and helpful and showed me how to install safety bar (to avoid theft). It was hard to schedule service. Even though I left messages that I needed to schedule service. Neither time did I get a call back. I bought the car at Hyundai because they had their own service department. I hope next time their service answers for scheduling. More

Service was ok, recall notices remediated. Unfortunately, they could not replicate a warning message that pops up at certain intervals, reminding me to use an external storage device to update Unfortunately, they could not replicate a warning message that pops up at certain intervals, reminding me to use an external storage device to update navigation maps? They repeatedly tried, but couldn't get the message to pop up. Twenty minutes after I left the dealership, the message popped up again. The service people did not know what it was, which I found strange, since such warnings are common. I assume it's not urgent, because it was not easy to get an appointment, and I won't be doing it again soon. The car's interior was not as clean as I thought it would be. Looked like it wasn't vacuumed. More

Parking in the dealership and flow of traffic is challenging. Overall, good service department. My service advisor was Marco Domingo. Informative and friendly person. challenging. Overall, good service department. My service advisor was Marco Domingo. Informative and friendly person. More

Very friendly and nice people am glad they took care of my car I highly recommend this place my car I highly recommend this place More