Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
232 Reviews of Seattle Hyundai - Service Center
Sort by
November 18, 2023
Quick and professional service I'm very pleased with the professionalism. I don't know how many more words I can write professionalism. I don't know how many more words I can write More
by CRAIGWERNER32
Verified Customer
November 18, 2023
1. I have a Hyundai - tried to schedule online and no appointments were available for a month so they told to call 2. The number I called the first two times no one picked up 3. Finally get someone who appointments were available for a month so they told to call 2. The number I called the first two times no one picked up 3. Finally get someone who has no record of me being there (which should have been my first clue) but manages to schedule for an appointment 4. I get to the Hyundai service part of the dealership to be told I’m actually over at the Jeep part which no one told me when I scheduled (also why does it matter what person I sign up with - figure out a different commission system for your service people or just pay them an actual livrable salary) 5. I was given free oil changes as part of my lease but because I was in the other stupid part of the dealership no one had any record of it 6. I had to pay $12 to have a battery changed in my key fob - just friggin include that in the astronomical price I am already being charged for a oil change 7. Took about 2 hours - thanks for that 8. I wasn’t going to answer this service cause I was so annoyed but you emailed 67 times about it so here we are 9. This should not be taken out on the person who I was “assigned” to - he was nice enough. He just has to work within the crappy system that Hyundai/franchise owners create More
by RICHELLE ARETAKIS
Employees Worked With
I did not work with any of these people cause I had to go to the stupid other part of the dealership
November 11, 2023
When scheduled, they did not tell me this service would take almost all day, They do not have a courtesy ride service so I had to sit around at the dealership from 10:00 am to 2:30 pm take almost all day, They do not have a courtesy ride service so I had to sit around at the dealership from 10:00 am to 2:30 pm More
by Jerry
Employees Worked With
