Sears Imported Autos - Service Center

My wife and I were very pleased with the service we received from the Sears Service Dept. The staff were friendly, helpful and prompt during our visit.. received from the Sears Service Dept. The staff were friendly, helpful and prompt during our visit.. More

Very prompt follow up and follow through with all of the information that was given to me before, during and after the work was done. information that was given to me before, during and after the work was done. More

Appointment easy to make. Quick check in with favorite Service Advisor who resolved a problem with tailgate immediately. Loaner provided. Service completed on time & with no issues. What more could you as Service Advisor who resolved a problem with tailgate immediately. Loaner provided. Service completed on time & with no issues. What more could you ask for. More

Al, my service rep made the process of dropping off and keeping me informed all the way through until my care was ready for pick up very easy and seamless. keeping me informed all the way through until my care was ready for pick up very easy and seamless. More

Jamison always makes sure that I understand what services are being preformed and why. He is always so respectful and takes the time to explain things, and makes sure I leave happy and comfortable with the s are being preformed and why. He is always so respectful and takes the time to explain things, and makes sure I leave happy and comfortable with the service. Any time I have questions and call him, he easily gives me the answers. Wouldn't work with any other service advisor than Jamison! Thank you - you're the best! More

Great customer care and concern, friendly personable and addressed my concerns professionally. Clearly grasped the vehicle needs. Informed me of a major recall that curtailed further repair expense. Trustwo addressed my concerns professionally. Clearly grasped the vehicle needs. Informed me of a major recall that curtailed further repair expense. Trustworthy honest straightforward. On top of getting the proper work done ASAP. More

We had a great experience with our visit to Sears Auto. Branden in the service department acknowledged the problem and fixed it on the spot. This dealership is a pleasure to do business with. Jim Branden in the service department acknowledged the problem and fixed it on the spot. This dealership is a pleasure to do business with. Jim More

Great and prompt service, with issue I brought up taken care of! Well done team! Be nice if next time around the car wash service also cleaned/touched inside of the car care of! Well done team! Be nice if next time around the car wash service also cleaned/touched inside of the car More

It was an emergency: right front tire blown from hitting large pothole and car needed later that day to bring my wife to Rochester for an appointment at the Mayo Clinic. Bill Blume got me express service. large pothole and car needed later that day to bring my wife to Rochester for an appointment at the Mayo Clinic. Bill Blume got me express service. The technician tested the tread on the left from tire and confirmed that I did not need to replace the pair. More

Excellent prompt service.Seriously! 25 words about Excellent prompt service. Seriously! 25 words about routine maintenance...I don’t have enough thoughts about this. Five word minimum is plenty one tw Excellent prompt service. Seriously! 25 words about routine maintenance...I don’t have enough thoughts about this. Five word minimum is plenty one two three More