193 Reviews of Sears Imported Autos - Service Center
The Sears staff had always been one step above in my interaction during these uncertain times. Of course, one of the many reasons for my continue patronage is the engaging staff, great greeters an interaction during these uncertain times. Of course, one of the many reasons for my continue patronage is the engaging staff, great greeters and top notch service of 2015 Mercedes-Benz ML63 AMG. More
Bill always goes above and beyond to meet my needs. Very helpful. Answers all questions and makes recommendations as needed. Makes sure I am comfortable if waiting for service. helpful. Answers all questions and makes recommendations as needed. Makes sure I am comfortable if waiting for service. More
I Believe that Bill did a fantastic job in the customer service I received. He throughly explained everything to me and when there was an unknown he didn’t hesitate to figure it out to give me the best ans service I received. He throughly explained everything to me and when there was an unknown he didn’t hesitate to figure it out to give me the best answer possible so that I could make the best possible decision on price and work. Glad I’m keeping those MB executives living in the style and manner their accustomed too. :)) More
My wife and I were very pleased with the service we received from the Sears Service Dept. The staff were friendly, helpful and prompt during our visit.. received from the Sears Service Dept. The staff were friendly, helpful and prompt during our visit.. More
Appointment easy to make. Quick check in with favorite Service Advisor who resolved a problem with tailgate immediately. Loaner provided. Service completed on time & with no issues. What more could you as Service Advisor who resolved a problem with tailgate immediately. Loaner provided. Service completed on time & with no issues. What more could you ask for. More
Al, my service rep made the process of dropping off and keeping me informed all the way through until my care was ready for pick up very easy and seamless. keeping me informed all the way through until my care was ready for pick up very easy and seamless. More
Jamison always makes sure that I understand what services are being preformed and why. He is always so respectful and takes the time to explain things, and makes sure I leave happy and comfortable with the s are being preformed and why. He is always so respectful and takes the time to explain things, and makes sure I leave happy and comfortable with the service. Any time I have questions and call him, he easily gives me the answers. Wouldn't work with any other service advisor than Jamison! Thank you - you're the best! More
Great customer care and concern, friendly personable and addressed my concerns professionally. Clearly grasped the vehicle needs. Informed me of a major recall that curtailed further repair expense. Trustwo addressed my concerns professionally. Clearly grasped the vehicle needs. Informed me of a major recall that curtailed further repair expense. Trustworthy honest straightforward. On top of getting the proper work done ASAP. More
We had a great experience with our visit to Sears Auto. Branden in the service department acknowledged the problem and fixed it on the spot. This dealership is a pleasure to do business with. Jim Branden in the service department acknowledged the problem and fixed it on the spot. This dealership is a pleasure to do business with. Jim More