Back

Sears Imported Autos - Service Center

Minnetonka, MN

4.4
190 Reviews

190 Reviews of Sears Imported Autos - Service Center

Sort by
June 23, 2021

The experience was good. Lounge area was kept neat. Fresh beverages available to consumers while we waited. My sales representative offered a value package that I was able to save $$ during my next More

by sunny.glo
Recommend Dealer
Yes
Employees Worked With
Andrew Kutscher
June 17, 2021

My car had some issues and they were promptly diagnosed and evaluated for repairs. The repairs were done in record time and the care is functioning perfectly well. More

by eghangha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Johnson
June 14, 2021

Excellent service and care for the customer. Knowledgeable team members in every department who share their expertise willingly. It is obvious the team cares about each other as well as the cu More

by bfenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
June 09, 2021

I thought the service was very efficient. Communication and expectations of one car would be completed was exceptional Thank you very much for your prompt communication and servicing my car so well More

by laurenflorine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Johnson
May 23, 2021

Jeff provides very professional and friendly service. No waiting. Everything is as promised. Excellent, timing is perfect, communication with jeff during service is very easy and efficient. More

by psigari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ortman
May 22, 2021

I have been a customer of Sears Imports since my first Mercedes in 1999. I always receive great and friendly service, and if I set up my appointment far enough in advance, I am provided with a Loaner vehi More

by julian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Blume, Jeff Ortman
May 12, 2021

Service for our motorhome, on a Sprinter chassis, was as promised and was done on time. Cliff Robb gave very knowledgeable advice, as always. Good to know they are there. More

by tsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Robb
April 28, 2021

The Sears staff had always been one step above in my interaction during these uncertain times. Of course, one of the many reasons for my continue patronage is the engaging staff, great greeters an More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mat has been a pleasure to work with in applying pain film to my vehicle recently. , Bill Blume, Jamison Reiners, Andrew Kutscher
April 27, 2021

Bill always goes above and beyond to meet my needs. Very helpful. Answers all questions and makes recommendations as needed. Makes sure I am comfortable if waiting for service. More

by June.johnson196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
April 24, 2021

I Believe that Bill did a fantastic job in the customer service I received. He throughly explained everything to me and when there was an unknown he didn’t hesitate to figure it out to give me the best ans More

by Klinker777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
...
7
...