Sears Imported Autos - Service Center

My Mercedes dealership and service team is EXCEPTIONAL. They reserve a loaner for me, the notify me when (or if the price will be different than what is estimated. They have gone online with so many of t They reserve a loaner for me, the notify me when (or if the price will be different than what is estimated. They have gone online with so many of the service communications making it very easy to do business with them. GREAT TEAM More

The service was excellent and exceptional! Went in for B Service, was in and out on time. Other services were recommended with no pressure. Happy with the serice provided. Service, was in and out on time. Other services were recommended with no pressure. Happy with the serice provided. More

The customer service was excellent. The service representative was friendly my concerns were addressed superbly. The facility was clean and comfortable. All in all my service experience was great. representative was friendly my concerns were addressed superbly. The facility was clean and comfortable. All in all my service experience was great. More

They are the best!! I never have any issues and it always goes faster than they say it will which I appreciate!! Clean and friendly!! goes faster than they say it will which I appreciate!! Clean and friendly!! More

All the service representatives are always professional, courteous, and friendly. They are quick to help and seem eager to resolve any problems. I recommend Sears Imported Autos to everyone. courteous, and friendly. They are quick to help and seem eager to resolve any problems. I recommend Sears Imported Autos to everyone. More

Provide all requested service in timely manner. Quickly responded to one issue and resolved it quickly. Staff was courteous and responsive and respectful of my time. responded to one issue and resolved it quickly. Staff was courteous and responsive and respectful of my time. More

Mark Goldman is a fantastic Body Shop Manager. Direct, clear and concise information on my repairs. I will surely return as a customer if I ever need to again. clear and concise information on my repairs. I will surely return as a customer if I ever need to again. More

Our experience at Sears Imports has always been exceptional. Our service advisor, Ron Johnson has always advised us of maintenance packages and kept us aware of any recalls. Thank you Ron and Sears exceptional. Our service advisor, Ron Johnson has always advised us of maintenance packages and kept us aware of any recalls. Thank you Ron and Sears Imported Autos! More

We have bought and serviced our cars from and at Sears exclusively for the last twenty two years. The team at Sears, especially Bill Blume, Al Holte and Josh have always come through for us. exclusively for the last twenty two years. The team at Sears, especially Bill Blume, Al Holte and Josh have always come through for us. More

For over 10 years I have been bringing my car to Sears for regular maintenance and repairs. Jamison and the whole crew always greet me as an old friend and make my service experience truly exceptional. for regular maintenance and repairs. Jamison and the whole crew always greet me as an old friend and make my service experience truly exceptional. The drop off process is easy, and a loaner car is always ready to go. Most importantly the service is always done quickly and correctly -getting me back on the road with no troubles. Andy comes up to the front on occasion from the garage to let me know how things on my car are wearing; and Kent comes over sometimes just to make certain I'm happy with my car (and to plan for my next CPO Mercedes!) - what dealership and service center has that kind of personal service! Keep up the great work!!! More