Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
190 Reviews of Sears Imported Autos - Service Center
Sort by
August 19, 2021
Sarah B is the best person to guide you through a purchase of an automobile. Once that is completed the service team of Bill B, Al H, and et.al. is the best group of people to keep your car performi purchase of an automobile. Once that is completed the service team of Bill B, Al H, and et.al. is the best group of people to keep your car performing it's best. More
by mln627
August 12, 2021
My service consultant, Jeff was wonderful and a pleasure to work with. I was extremely pleased with the care and exceptional level of customer service that I received. to work with. I was extremely pleased with the care and exceptional level of customer service that I received. More
by hwickrespates
Employees Worked With
Jeff Ortman
August 05, 2021
I cannot be more pleased with our service advisor Bill Blume . The car had many issues - they fixed all of our problems, the car was ready when we were told it would be and there were no surprizes with th Blume . The car had many issues - they fixed all of our problems, the car was ready when we were told it would be and there were no surprizes with the bill. The dealership is clean and staff are courteous. We will be back - hopefully not in the near future. I will highly recommend Bill. More
by debbie.briggs
Employees Worked With
The diesel mechanic who solved our issues, Bill Blume
August 04, 2021
Bill was very responsive and communicated clearly about the process. He was great letting me know how much things costs ahead of time. I will be back. the process. He was great letting me know how much things costs ahead of time. I will be back. More
by stephaniechandler
Employees Worked With
Bill Blume
August 02, 2021
Friendly and professional staff. My car was serviced in the time promised. Plus, my car was so clean when it was returned. My floor mats looked brand néw. the time promised. Plus, my car was so clean when it was returned. My floor mats looked brand néw. More
by LDN7
Employees Worked With
Jeff Ortman
August 02, 2021
Ron Johnson has always been extremely professional, knowledgeable and helpful. The team found the issues that needed to be resolved and completed the service in a timely manner. knowledgeable and helpful. The team found the issues that needed to be resolved and completed the service in a timely manner. More
by cathy.e@comcast.net
Employees Worked With
Ron Johnson
August 01, 2021
My first experience with Sears. The service department was very well organized. When I arrived the had everything ready to go for me which included a loaner car. They called me when it was finished and i was very well organized. When I arrived the had everything ready to go for me which included a loaner car. They called me when it was finished and i picked it up, no hassles. I was very impressed Thank you More
by acc1
Employees Worked With
July 26, 2021
My Mercedes dealership and service team is EXCEPTIONAL. They reserve a loaner for me, the notify me when (or if the price will be different than what is estimated. They have gone online with so many of t They reserve a loaner for me, the notify me when (or if the price will be different than what is estimated. They have gone online with so many of the service communications making it very easy to do business with them. GREAT TEAM More
by elisabeth
July 26, 2021
The service was excellent and exceptional! Went in for B Service, was in and out on time. Other services were recommended with no pressure. Happy with the serice provided. Service, was in and out on time. Other services were recommended with no pressure. Happy with the serice provided. More
by BAT
Employees Worked With
Ron Johnson
July 25, 2021
The customer service was excellent. The service representative was friendly my concerns were addressed superbly. The facility was clean and comfortable. All in all my service experience was great. representative was friendly my concerns were addressed superbly. The facility was clean and comfortable. All in all my service experience was great. More
by cass2215
Employees Worked With
Bill Blume
