Sears Imported Autos - Service Center

Went in for a recall service and was treated very well by all the staff. The customer service was above any other dealership/service department in the area. Highly recommend. all the staff. The customer service was above any other dealership/service department in the area. Highly recommend. More

Cliff went out of his way and above and beyond. Very happy with the quality and timeliness of the work! I will be back there. happy with the quality and timeliness of the work! I will be back there. More

Sears Imported Autos is the best dealership, we have been doing business with them for 40 some off years. Cannot say enough good about them doing business with them for 40 some off years. Cannot say enough good about them More

Service appointment was great. I was able to make the appointment online for a time that easily fit my schedule. They had a loner car ready for me so it took very little time to drop off my car and get o appointment online for a time that easily fit my schedule. They had a loner car ready for me so it took very little time to drop off my car and get on my way. Jeff texted me when my car was ready and I returned. Again, it was quick to get in and out of there and my car was clean and the scheduled maintenance was completed. More

My service experience was certainly positive, I was cordially met by service writer and explained what needed to be done to my car. The service to my car was sooner than expected. cordially met by service writer and explained what needed to be done to my car. The service to my car was sooner than expected. More

Great and thorough service! Liked the option to pre-pay for service next time (50k and 60k miles both paid for). Al was great and ran into Justin there, he’s great too!! for service next time (50k and 60k miles both paid for). Al was great and ran into Justin there, he’s great too!! More

Came in over weekend with problem and service department took excellent care of us and our car, restoring the confidence we feel in Mercedes safety devices, and making us feel 100% supported by everyone the took excellent care of us and our car, restoring the confidence we feel in Mercedes safety devices, and making us feel 100% supported by everyone there. More

Jamison is my advisor... he’s great at what he does keeping me in the loop all the time. Your lucky to have him. Thx keeping me in the loop all the time. Your lucky to have him. Thx More

I always call Bill Blume because he knows my car and remembers me every time I come in. He is always extremely helpful and explains everything. All the people in the Service area are very helpful whe remembers me every time I come in. He is always extremely helpful and explains everything. All the people in the Service area are very helpful when I have had to come in. More

It may be an unusual comment but I look forward to my periodic service visits to Sears imported auto. It gives me an opportunity to interact with the sales and service personnel at the dealership and wan periodic service visits to Sears imported auto. It gives me an opportunity to interact with the sales and service personnel at the dealership and wander around the new car showroom. More