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Sears Imported Autos - Service Center

Minnetonka, MN

4.6
193 Reviews

193 Reviews of Sears Imported Autos - Service Center

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February 09, 2021

Always timely, informative, and professional! Always Always timely, informative, and professional! Always appreciate the ability to get a loaner car and be on my way. It was also nice to see new youn More

by aleggott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
February 05, 2021

Helpful service call at outset led to quick access for service. Team was friendly in helpful in providing a loaner and communicating on progress during the day. A good experience. More

by ken.roberts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

Always thorough and professional - and friendly. Took care of both scheduled maintenance and a problem with my front brakes. Thanks for the great work this week. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ortman
February 04, 2021

Every thing was awesome as always very professional and very friendly thanks for being there to keep me on the road will be in soon for more work More

by Zcat1132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
January 28, 2021

I always get exceptional service from Sears. And unlike other luxury car dealers I have dealt with, there is no pressure to give a high rating which I appreciate. They just focus on doing an exceptional jo More

by Casey S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamison Reiners
January 15, 2021

Besides the usual great work, what I appreciated most was the loaner was the exact car that I have. At 76 y.o. I do not need the added stress of figuring out a different car. I have never experienced this th More

by JLieske1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Johnson
January 11, 2021

Excellent service as usual. Professional and respectful of my time and very flexible to work with. Jeff was very attentive and kept me posted on the progress of my service More

by cgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ortman
December 29, 2020

Justin is a consummate professional. He cares deeply about his customers and never ceases to follow through. I realized that I needed snow tires on my new AMG after a significant snowfall. I texted Just More

by Linda Saggau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hagen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2020

Great experience working with Bill Blume in service. I was satisfied with the work they performed on y vehicle. They gave me an estimate for the work to be done and performed an excellent service. More

by Tade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Blume
December 19, 2020

The service staff is very friendly and understanding.I was happy that I got a loaner and didn't have to wait at the dealer. More

by valimar
Recommend Dealer
Yes
Employees Worked With
Al Holte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : We work mostly with Bill Blume, but he was off the day we needed a service done., Bill Blume
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