Seacoast Mazda - Service Center

Seacoast Mazda has always been my favorite dealership in the Maine and New Hampshire seacoast area. The service department is extremely helpful and really show that they care about your car. The technicia the Maine and New Hampshire seacoast area. The service department is extremely helpful and really show that they care about your car. The technicians are also very knowledgeable and friendly. Great job, Seacoast Mazda- keep up the great work! More

I moved from the Nashua area to the seacoast and the service group was very welcoming when i needed to go in for my 15K miles. they were great on the phone and they treated me like I had been a part of service group was very welcoming when i needed to go in for my 15K miles. they were great on the phone and they treated me like I had been a part of their family all along. I got to witness how they interacted with other customers while I was there and they were always friendly and professional but also very down to earth. Thank you Seacoast Mazda and I will be seeing you again for my next service appointment! More

Referred by a friend and received great and friendly service on my car. Just having moved here from DC area and, having read other reviews, I wasn't sure about bringing my 2004 Mazda in with some probl service on my car. Just having moved here from DC area and, having read other reviews, I wasn't sure about bringing my 2004 Mazda in with some problems my last dealer had advised service on (rims and manifold). Bruce, the service manager, called before they even looked at the car and gave me option of banging out rims vs replacing ( half the cost of replacing and one never mentioned by my old dealer!). After looking at the car, he called me back to let me know what the real issue was (wheel hub) and to let me know that manifold was working-so replacement not necessary ( a $900 repair). Bruce kept me informed and didn't try to sell me what I didn't need and called back the day after to check on how the car was running. I'll be back for regular services-great first impression More

This is an updated response to my more than unhappy post below. After posting what an unsatisfactory experience my wife and I had here during the sales process, we called TIM ACKERMAN the owner after he po below. After posting what an unsatisfactory experience my wife and I had here during the sales process, we called TIM ACKERMAN the owner after he posted his response to give him a call directly. He listened to us and the problems that we had, and was willing to work to correct the problem. He seemed disappointed by his sales team by the way they handled everything. Although I still would give the Sales portion of the dealership a solid “0”, the service department and Tim get a “5” for their understanding and willingness to correct the problems we had. We will not hesitate to bring our vehicle here for Service now. Thank you Tim for helping to correct what the Sales manager and sales team did to us. P.S. – you may want to follow up personally with every car buyer to ensure they did not get treated the way we did, most people wouldn’t even think to post an unhappy experience and thus, they will never come back with their vehicle to find out what a great service department you have. More