Seacoast Mazda

Mazda is an incredible manufacturer. No other manufacutrer comes close. Seacoast maza id the opposite of that. Service techs, writer, and manager do not understand that different mazda No other manufacutrer comes close. Seacoast maza id the opposite of that. Service techs, writer, and manager do not understand that different mazda motors/platofmrs take different oils, and that Mazda enthusiasts cannot be fooled by saying "well, the cost of oil has gone up." Over the years they have been putting wrong, synthetic 0-20 oil in my 12 speed3 which takes 5-30 conventional. This is not a skyactiv motor. I have all paperwork showing they have done this ,and my concerns have been rebuffed every time. Regularly my vehicle has left their shop after inspection with straight up disconnected components, mis-mounted wheels. Many times now they have ordered base mazda 3 components and not told me this until I ask about the severe delays and increase in cost. I have paperwork showing all of this. Do not have your vehicle serviced here, they do not understand Mazda's other platforms. When challenged with this, they will say things like "well, we only have one line item for oil changes" " We only have 0-20" "ALl mazdas take 0-20". On the sales side, I have been chasing a 21 RF they had in stock for a week. Kept asking to put a deposit, go look at it, BUY it with cash. I asked again the availability this passed sunday, and Mike told me it was sold despite still being in transit/repair stages. I will be seeking reimbursement for my mis-librucated engine over 5 years, all which is backed up by their paperwork, and will make sure all my friends and family in the car community avoid this place as they do not adhere to mazda's values and core culture. More

Friendly staff. Took a very long time waiting for paperwork to process. Drove off in new vehicle with 1/4 tank of gas. No follow up call from salesman. Very firm in Took a very long time waiting for paperwork to process. Drove off in new vehicle with 1/4 tank of gas. No follow up call from salesman. Very firm in pricing with no negotiation but not over priced More

Purchased a car from them Very helpful and accommodating on the purchase of the vehicle Since we had a six hour drive to the dealership accommodating on the purchase of the vehicle Since we had a six hour drive to the dealership More

East and smooth buying process with no pressure to buy extras or the extended warranty! Brian Gordon the salesman was well prepared when I arrived at my appointment and knew all the details of the car. extras or the extended warranty! Brian Gordon the salesman was well prepared when I arrived at my appointment and knew all the details of the car. Would buy from them again! More

Always had excellent service with this Dealership and Service Dept. Our first Mazda and we have been very pleased. Service Dept. Our first Mazda and we have been very pleased. More

Although the salespeople Mike and Ryan were nice and helpful and Mike delivered the car to us in Maine, we were not happy with the Service Dept. which prepped our new Mazda for delivery. They left off helpful and Mike delivered the car to us in Maine, we were not happy with the Service Dept. which prepped our new Mazda for delivery. They left off part of the rear license plate holder, scratched the bumper, when unpacking it, left greasy handprints on the visor backs, and didn't finish prepping the dash The General Manager was rude to my wife when she explained the problems and he hung up on her without resolving the issues. Also after 2 and 1/2 weeks, we have not received the financial car payment paperwork from Toyota. We think the back office and Service department could use some improvement. More

Taylor Sullivan was so helpful and patient with us during our process of searching for a new car. He made it extremely easy and we never felt any pressure whatsoever! We will definitely come back and we high our process of searching for a new car. He made it extremely easy and we never felt any pressure whatsoever! We will definitely come back and we highly recommend Seacoast and Taylor Sullivan!!! More

Friendly and easy Have been a regular Mazda owner since we first bought one here around 1995. Service dept has been topnotch and easy to schedule and understand . Th Have been a regular Mazda owner since we first bought one here around 1995. Service dept has been topnotch and easy to schedule and understand . The sales crew has changed a bit over 25 years but has always remained helpful and friendly with no pressure. Mike Wirtanen, our associate, was a delight to work with. More

Excellent customer service! I can't say enough how fantastic Seacoast Mazda is. I feel I have finally found an honest place to take my car. I even receive a video of my car bei I can't say enough how fantastic Seacoast Mazda is. I feel I have finally found an honest place to take my car. I even receive a video of my car being worked on showing me up close the condition of my car. Not to mention the cost of my service ended up being LESS than I was quoted! Friendly and efficient! More

Seacoast Mazda is an outstanding dealership I had an exceptionally positive experience at the Seacoast Mazda dealership. My sales associate Jack Callahan, the senior managers, and the fine peop I had an exceptionally positive experience at the Seacoast Mazda dealership. My sales associate Jack Callahan, the senior managers, and the fine people working in parts and service were all genuinely dedicated to customer experience and satisfaction. Overall, I experienced Seacoast Mazda as an outstanding dealership, and I am recommending it to my family, friends, and business associates. More