
Seabreeze Ford
Wall Township, NJ
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We had a very good experience at this dealer. Everyone was very friendly, and they had excellent customer service. We will be using this dealer from now on! Everyone was very friendly, and they had excellent customer service. We will be using this dealer from now on! More
The professionalism of the "General Manager" was the WORST I have seen in any service industry. I waited 6 weeks for a custom order vehicle and right before the vehicle came available the trade value mi WORST I have seen in any service industry. I waited 6 weeks for a custom order vehicle and right before the vehicle came available the trade value miracolusly plummeted on my existing vehicle. I explained I wanted the vehicle I didn't need the vehicle and I would request a full refund if the original deal couldn't be honored as originally negotiated or at least somewhat close. The salesman went as far as telling me there is a war going on and trade in values have decreased but the value of the vehicle I ordered went up? I went into the location and the general manager sat behind the counter the entire time with his arms folded while basically dismissing anything that I had to say. The condesending tone and daemenor was completely uncalled for. I explained I lived locally, thats why I visited the dealership. I expressed my concerns of speaking to the actual owner and the general manager said he has been in this industry for 36 years and I speak for the owner! If you want to be treated with respect I HIGHLY suggest you DO NOT visit this dealership. I didn't know spending $72,000 on a vehicle warranted ZERO customer service or respect in 2022. More
Seabreeze Ford, Wall, NJ, has a great service department. They fixed everything to perfection. I never have to go back for adjustments. I am very pleased with this service. They fixed everything to perfection. I never have to go back for adjustments. I am very pleased with this service. More
Polite, professional, answered and fixed the concerns I had. Needed an appointment with a rental car, gave me an appointment with a rental the very next week when other dealerships needed a month in advanc had. Needed an appointment with a rental car, gave me an appointment with a rental the very next week when other dealerships needed a month in advance. Very happy I went here More
It was a pleasure working with Gary Rossi. He was knowledgeable, honest and personable. I would definitely go back. The whole experience was positive. I would highly recommend! knowledgeable, honest and personable. I would definitely go back. The whole experience was positive. I would highly recommend! More