2,000 Reviews of Scranton GMC of Vernon - Service Center
Efficient, pleasant service! I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are neve I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are never pushy. They are efficient and waiting time is reasonable. More
Use them for fleet Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times More
Great experience with Scranton Motors Excellent service! They are extremely friendly, professional and welcoming. Gives you a feel that they truly care about the customer. Would recommend Excellent service! They are extremely friendly, professional and welcoming. Gives you a feel that they truly care about the customer. Would recommend Scranton to anyone. More
Vibration They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolv They finally resolved a tire vibration problem I had on a new Buick. Car was bought at Parsons Buick they sold to Stevens. They tried once to resolve problem , Scranton’s tried once and on the second service appointment fixed it . More
Excellent technician and service Excellent technician and service. Won’t go anywhere else to have my Cadillac worked on. And wouldn’t have anyone else besides Scott Lemke work on my c Excellent technician and service. Won’t go anywhere else to have my Cadillac worked on. And wouldn’t have anyone else besides Scott Lemke work on my car. He’s Scranton’s absolute best technician. More
Buick Cascada repair Love the folks at Scranton who always do a great job and are a pleasure to deal with. We have three Buicks ( have had 12 Buicks) and service them all Love the folks at Scranton who always do a great job and are a pleasure to deal with. We have three Buicks ( have had 12 Buicks) and service them all here. More
Went above and beyond Even though free fob insurance program was cancelled they honored the previous commitments. They were willing to listen and resolve the program to my Even though free fob insurance program was cancelled they honored the previous commitments. They were willing to listen and resolve the program to my satisfaction. More
key fob repair i needed a new key fob and the programming applied. Both were accomplished in a reasonable amount of time. When I called Part Department they quoted i needed a new key fob and the programming applied. Both were accomplished in a reasonable amount of time. When I called Part Department they quoted me a price of 134 for the fob and39 for the service I over 200 for the complete service call. More than the quote. More
Friendly staff, through check up. Sadly the car wash was broken but I was promised a free wash upon my return. Have not made it back yet but hope to soon. Sadly the car wash was broken but I was promised a free wash upon my return. Have not made it back yet but hope to soon. More
Efficient, Accommodating and Responsive! I can't say enough good things about Scranton Motors! So far, I have leased two vehicles from this dealership and each time, the process has been pro I can't say enough good things about Scranton Motors! So far, I have leased two vehicles from this dealership and each time, the process has been professional and hassle-free! Recently I contacted Scranton after my Cadillac was hit by another driver in a parking lot. Tyler Durdan was amazing! He shepherded me through the entire repair process, even arranging to bring the loaner car to me! Dan McCann was another "Scranton All-Star" during this process, meeting with me -- at my convenience--to deliver the loaner. Between Tyler, Dan and a courteous young lady named Devyn, I always knew I was in good hands. Thank you for such great customer service! A Scranton Fan More