1,928 Reviews of Scranton GMC of Vernon - Service Center
Dealer needs to build trust back, billed work not completed You need to build trust and integrity back. And stop surveys and do your job. Each service vist over the last 2 years has prgeessively got worse. You need to build trust and integrity back. And stop surveys and do your job. Each service vist over the last 2 years has prgeessively got worse. More
Navigation system replacement Pleasant visit and the technician left my vehicle very clean and neat. Job was done in a timely manner and was contacted when the job was completed. Pleasant visit and the technician left my vehicle very clean and neat. Job was done in a timely manner and was contacted when the job was completed. More
Very welcoming and swift! Once I figured out where I was supposed to be, the process was very efficient! Samantha explained the process and researched my program to be sure I w Once I figured out where I was supposed to be, the process was very efficient! Samantha explained the process and researched my program to be sure I was charged the correct amount. More
Warranty repair Fuel pump issue arose, they took me in same morning and provided loaner car car. Did great job of keeping me informed and replacing the part. Fuel pump issue arose, they took me in same morning and provided loaner car car. Did great job of keeping me informed and replacing the part. More
Great service I have always had a good experience with Scranton Motors for service. They are always polite and pleasant. All work is completed in a timely manner. M I have always had a good experience with Scranton Motors for service. They are always polite and pleasant. All work is completed in a timely manner. My car always runs well after being serviced. More
Outstanding Customer Service Once again, outstanding customer service! Mike G is always willing to go above and beyond to get the answers I'm looking for! A+ from a very happy cus Once again, outstanding customer service! Mike G is always willing to go above and beyond to get the answers I'm looking for! A+ from a very happy customer! -JC More
Overall pleasant experience Manufacturer recall was performed in a fast and efficient manner. Additional service was completed and reasonably within prior estimate. Fair and acc Manufacturer recall was performed in a fast and efficient manner. Additional service was completed and reasonably within prior estimate. Fair and accurate estimates are very important to senior citizens on a fixed income. Thank You! More
Thumbs Up Not much to say just great service from the service dept. rep to the tech who did the work. Good job Scranton Motors and Jacob Thomas Marley my tech Not much to say just great service from the service dept. rep to the tech who did the work. Good job Scranton Motors and Jacob Thomas Marley my tech s More
Scranton Employees & Mechanics Provides Excellent Service Each time I have had my car serviced at this service center, both the mechanical and customer service was excellent. They are friendly and knowledgab Each time I have had my car serviced at this service center, both the mechanical and customer service was excellent. They are friendly and knowledgable Buick employees. More
Oil & air filter service The service is timely and reliable. We are long-time clients of Scranton and have now bought 8 cars through this dealership. We have referred other f The service is timely and reliable. We are long-time clients of Scranton and have now bought 8 cars through this dealership. We have referred other family members to Scranton who have also purchased vehicles there. More