2,000 Reviews of Scranton GMC of Vernon - Service Center
Grauantee good quality Service is excellent and loyalty to t Where should I began,I had a big major situation on this Thursday were my credit card got decline, not cuz I didn't have enough credit but last summer Where should I began,I had a big major situation on this Thursday were my credit card got decline, not cuz I didn't have enough credit but last summer I forgot that I a set credit limit on my card and I forgot about it ,when I first rec'd the credit card,and mind you I havent used it since last summer I think twice and I set a limit for.$100.00 dollars, so when the card deline 2x I could figure out why so I call customer service and my credit limit was still $5,000.00,they said that I set a credit limit of $100.00 and anything pass $100.00 the card will.decline,so that day.i.had no cash.on hand,Ms.Amanda allowed me.to go and get the cash and also take the car,which the services was already Completed and i.havent even paid for it $599.00 No.Body wouldn't even trust me to take The Car and they Completed the Service on the vehicle without even paying for it! That why Only Scranton Motor is the only one that I trust to completely give my business to,No.other Company would have even allow me to even go to the bank and bring back the cash as agree( Big Shout out to Ms.Amanda) For trusting me ,Her loyalty Customer that always keeps coming Back,I went to.work and shared my Experience with my supervisor and co-works that if they are in need of a really good reliable Car for.2019.pls.Stop by The Scranton motor in Vernon, they will take care of you and Tell them ,felicia sent You,you wont be sorry your be glad that you did📰🖊💯🚘📱💿💳💸 More
Lift gate I’m bringing car in a third time for this repair. Am I reimbursed for mileage? Why is it not fixed correctly? I also have to waste my time bringing ca I’m bringing car in a third time for this repair. Am I reimbursed for mileage? Why is it not fixed correctly? I also have to waste my time bringing car in. More
Had problems with my GMC they put it back to specs I'm giving you this rating because my GMC was out of specs and you people put it back into specs are appreciate that thank you I'm giving you this rating because my GMC was out of specs and you people put it back into specs are appreciate that thank you More
Oil change 1st oil change needed for new car. Done on time with courtesy shuttle. Can't ask for more l. Very friendly staff and nice waiting area for shuttle pic 1st oil change needed for new car. Done on time with courtesy shuttle. Can't ask for more l. Very friendly staff and nice waiting area for shuttle pickup. More
OUTSTANDING!!! Words can’t describe my appreciation for what Keith is done for me. There’s a reason why there’s a service manager position and there’s a reason why Words can’t describe my appreciation for what Keith is done for me. There’s a reason why there’s a service manager position and there’s a reason why Keith holds that spot, and it is simply because, he is outstanding!!! Thank you Keith and the Scranton Motors service team for fixing my car! More
Slow service Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. More
Great from Scranton Cadillac of Vernon I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Ser I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Serve my vehicle More
Service Dept. Very accommodating Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. More
Waited too long for 2 tire change and oil change I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no excuse that a oil and two tire change should take 4hrs. I chose not to be a “waiter” so I wouldnt have to be a “waiter” and I still became one. More
Outstanding customer service Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I wou Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I would highly recommend them! More