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Scranton GMC of Vernon - Service Center

Vernon, CT

4.5
1,928 Reviews

1,928 Reviews of Scranton GMC of Vernon - Service Center

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September 22, 2018

Oil change 2 hours for oil chang unexceptionable to have oil changed. People work and sitting in waiting room for 2 hours is not good service gggg More

by jlayaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Amanda Soucie, Trevor Barbersek, Samantha Savage, Mike Griffin, Rich Corlette, Sarah Connor
September 20, 2018

Great service experience! Great experience for routine maintenance!! The service folks were super friendly, answered all my questions and had everything done earlier than promi More

by Wendy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Corlette
September 17, 2018

Outstanding The Scranton family is very professional, very knowledgeable and always want to help. The folks at Scranton Motors always make you feel welcome and do More

by Bill76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom and Matt Scranton, Meghan Scranton, Keith Alamprese, Sarah Connor
September 15, 2018

MY Car was there for 2 weeks.NO CALL BACKS FROM GEN MANAGER I'm not pleased that the General manager Ryan Williams or Meghan Scranton didn't do a follow up call on the poor service as promised. More

by LORIBELLCARTER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Williams, Meghan Scranton, Mike Griffin
September 13, 2018

Nice team, poor follow through. Good job on current rrpair, no resolution on 4 month old battery replacement based on core dying while traveling needing AAA. Sarah gave great custom More

by sinclairzone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Savage
September 12, 2018

Quick and courteous They have customer service as their top priority. Very quick to get you in and out for your service appointment. They have a TV monitor to show you th More

by STEVEKAZ8567
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Waskiel
September 08, 2018

Scheduled Service Have been dealing Scranton Motors for over 50 years and will continue to do so. From sales to service they are top rated with me. Joseph W. Maddalun More

by J.W.MADDALUNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Savage
September 08, 2018

Thank You My thanks to David and Rocky for making shopping experience. David. Was my primary contact. He is polite, through and efficient. In addition, he ha More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan McCann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beverly Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Schaller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Hernando, Amanda Soucie, Dan Fortes
September 04, 2018

Efficient, pleasant service! I would recommend Scranton Motors for service. They are always pleasant to deal with. They alert you to what needs to be done on your car but are neve More

by jmw104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Baeza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Corlette
September 01, 2018

Use them for fleet Very happy with the service they are able to get my fleet back on the road in very timely fashion and are very professional at all times More

by Tpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Soucie, Samantha Savage, Mike Griffin
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