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1,928 Reviews of Scranton GMC of Vernon - Service Center
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December 12, 2018
Had problems with my GMC they put it back to specs I'm giving you this rating because my GMC was out of specs and you people put it back into specs are appreciate that thank you I'm giving you this rating because my GMC was out of specs and you people put it back into specs are appreciate that thank you More
by CARONBUILDERSLLC
Verified CustomerEmployees Worked With
Keith Alamprese
December 12, 2018
Oil change 1st oil change needed for new car. Done on time with courtesy shuttle. Can't ask for more l. Very friendly staff and nice waiting area for shuttle pic 1st oil change needed for new car. Done on time with courtesy shuttle. Can't ask for more l. Very friendly staff and nice waiting area for shuttle pickup. More
by JMELHORN
Employees Worked With
Mike Griffin
December 11, 2018
OUTSTANDING!!! Words can’t describe my appreciation for what Keith is done for me. There’s a reason why there’s a service manager position and there’s a reason why Words can’t describe my appreciation for what Keith is done for me. There’s a reason why there’s a service manager position and there’s a reason why Keith holds that spot, and it is simply because, he is outstanding!!! Thank you Keith and the Scranton Motors service team for fixing my car! More
by Mhemstedt06
Employees Worked With
Ryan Williams, Keith Alamprese, Samantha Savage
December 07, 2018
Slow service Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. Way to long for an oil change and tire rotation. Check engine light back on 2 days later. Continuous problem Scranton can't figure out. More
by 08 Avalanche
Employees Worked With
Mike Griffin
December 07, 2018
Great from Scranton Cadillac of Vernon I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Ser I am so that I Decided to shop at Scranton Cadillac the Service is outstanding what a Great Place to shop Thanks for all the time that you have Serve my vehicle More
by EC342
December 04, 2018
Service Dept. Very accommodating Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. Came in for an oil change, with no appt And service dept. squeezed me in. Also appreciated car wash. My thanks to a great service dept. More
by Steve
Employees Worked With
Amanda Soucie, Samantha Savage
December 03, 2018
Waited too long for 2 tire change and oil change I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no I had an appointment at 1. Dropped it off. I came back at 4:30, and it wasn’t done. I had to wait until 5pm before I was told it was done. There’s no excuse that a oil and two tire change should take 4hrs. I chose not to be a “waiter” so I wouldnt have to be a “waiter” and I still became one. More
by Jcorriveau
Employees Worked With
Samantha Savage
December 03, 2018
Outstanding customer service Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I wou Scranton Motors always goes the extra distance to make sure the customer is completely satisfied. Very professional, friendly and capable staff. I would highly recommend them! More
by Ford Customer
December 01, 2018
12/1 servicing Cody was friendly, timely, knowledgeable, focused. Listened to my description of the issue and drove with me to hear it firsthand. Promptly called Cody was friendly, timely, knowledgeable, focused. Listened to my description of the issue and drove with me to hear it firsthand. Promptly called when the car was ready. More
by DSTI320299
Employees Worked With
Cody
November 30, 2018
Warranty repair . Performed in a professional manner. Very happy with the service. Was treated respectful and job was done when I requested and clean as I expected. T . Performed in a professional manner. Very happy with the service. Was treated respectful and job was done when I requested and clean as I expected. Thanks again More
by SCOTT112178
Employees Worked With
Amanda Soucie
