Scranton GMC of Vernon

Sage was great! I love my new car! My salesman Sage, really went the extra mile...excuse the pun! He drove the car from their Vernon store to The Norwich store for me I love my new car! My salesman Sage, really went the extra mile...excuse the pun! He drove the car from their Vernon store to The Norwich store for me to test drive, as it’s closer for me. Now that’s great service, even before the purchase. I’m confident that the service will continue now that I own the car! Devyn was the initial contact through cars.com, and followed up several times before the test drive. Good teamwork. More

Amazing service!! I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, D I just purchased my second Cadillac from Scranton Motors. They made every aspect of both transactions easy. The staff was so helpful, Paul Dipietro, Dan McCann,& Chris were great! I’d recommend Scranton to anyone looking to buy a new Cadillac. Thanks guys! More

Excellent experience Paulie was great to work with and very straight to the point. Appreciated his approach to salesmanship and that he didn't beat around the bush with us Paulie was great to work with and very straight to the point. Appreciated his approach to salesmanship and that he didn't beat around the bush with us. He definitely put effort into making sure we were happy and got the most out of the sale as we could. More

Great experience! I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purch I had been looking to upgrade my personal vehicle for about 6 months, and my cousin Jonathan Wolff encouraged me to look to Scranton for my next purchase, having had an excellent experience himself when buying a similar vehicle. While I've been involved in the automotive industry and have had serious reservations about the buying experience at a dealership in the past, including several less than satisfactory dealings at other places while acquiring cars for my wife, I decided to give it a shot. Being an ASE certified tech, and having run similar businesses in the past, I feel entitled to speak my mind and not have a flim flam routine performed in my presence. I'm a straight forward type of guy, and so is Paulie. When I explained to him what I wanted, expected and was looking for, he didn't hesitate to lead me right to it. There was not even a hint of the commonly contrived 'bait and switch' tactics that most car buyers fear. I got exactly what I was looking for at the price I expected to pay. Everyone was honest and forthright about the value of my proposed trades, and I elected to keep them while still completing my purchase. There were other vehicles for the taking, but he understood the parameters behind my decision making, and didn't stray even by an inch. I'm coming back to take advantage of other upgrades that Scranton offered to make the vehicle a little more compatible with my line of work and personal tastes as well. I'm a car guy at heart, and while many people like me are similarly set against transactions at major dealerships, I can whole heartedly endorse Scranton Motors as a dealership that exceeds the expectations of even the toughest customers like myself. I will be coming back again for my next GM purchase! More

Scranton motors Good morning to everyone. I just purchased a 2017 GMC Denali Yukon XL. I had been looking for little while at other dealerships, including Belise of Good morning to everyone. I just purchased a 2017 GMC Denali Yukon XL. I had been looking for little while at other dealerships, including Belise of Springfield, which is the town where I work. So I googled Scranton motors and read a review about o e of their salesmen, Paulie. I called him, met him and my experience with him was outstanding. He takes care his costumers, (not like the salesman at Balise). He went out of his way to make my purchase experience flawless. Great salesman! My job is also in sales and I appreciated his commitment to making me happy because I do the same with my costumers. By the way, if you like coffee, Italian espresso, he has his own machine by his desk. I liked the small dealership attention, but for inventory they have a great selection. Go see Paulie! And now about Balise, I have purchased five business vehicles in the past two years from Balise, and expected, let's say, a little more attention being a repeat customer. The last email I sent to the salesman never received a response, They will never see me again. Scranton motors has a great selection and they will be my new dealership. When I went to get some paperwork done at 7:00 pm at Scranton motors, I got a chance to meet the owner, Mr. Tom Scranton, you don't see the owners in too many dealerships, that really says a lot about Scranton Motors! Thank you Paulie and Scranton Motors, I love my new SUV. More

It was awesome Paulie was great to work with He really made the used car buying expeeience enjoyable I will send all my friends his way and any future purchases i Paulie was great to work with He really made the used car buying expeeience enjoyable I will send all my friends his way and any future purchases i may make as well More

Warm reception, patience, and overall excellence. I have once had to call the police on a dealership; they would not give me my keys back after they “appraised” my trade-in. I wasn’t bluffing, I told I have once had to call the police on a dealership; they would not give me my keys back after they “appraised” my trade-in. I wasn’t bluffing, I told dispatch that my car was stolen. From this experience, among others, I hate dealerships. However, the only way I was going to be able to try the new Buick Regal TourX was by going to one... ...Scranton Motors was, by far, the best dealership experience I’ve ever encountered. Upon arrival, I was immediately welcomed, offered coffee, and assisted by Sage who patiently answered every question I had. We then went on a relaxed test drive where, unless asked a question, Sage remained quiet to let me enjoy the car. For the first time, a salesman let the quality product speak for itself. More

Everyone was really great to work with!! I was extremely happy with my service. I walked in and walked out with my new car within hours. I will refer this company to my friends and family. I was extremely happy with my service. I walked in and walked out with my new car within hours. I will refer this company to my friends and family. Thank you so much!! More

PAULIE WAS GREAT!!! Thanks Paulie! It was a pleasure doing business with you as well! Honestly, I had no intention on buying a car, but after you educated me about the ad Thanks Paulie! It was a pleasure doing business with you as well! Honestly, I had no intention on buying a car, but after you educated me about the advanced safety technologies the GMC Acadia has to offer, I realized the importance of having them. The lane change alerts, cross traffic alerts and rear vision camera were game changers for me. In addition to helping me understand the superior features of the Acadia has, you were courteous and never pushy. I felt that you sincerely believe in the quality, comfort and safety of the vehicles offered at Scranton and simply care about your customers. I would highly recommend you to a friend! Thanks again! I love my new SUV!!! More